we went during first friday, so we expected a wait. we were told to wait outside by the hostess for fire safety reasons, which was perfectly fine with us. but then she continued to seat people ahead of us. irritating that with this big of a crowd they didn't keep a list, but it was busy and not a huge deal. our pizza came without one of the toppings (only pineapple and jalapenos - missing pepperoni) and the server told us that she wouldn't charge us for the toppings. when we told her that we would like them to redo the pizza, she tried to convince us that we can keep the same pizza and just add the pepperoni on top. we told her no, that we wanted the pizza that we ordered because just adding pepperoni and reheating the pizza does not taste the same. 1 1/2 hours later from when we arrived, we finally received the correct pizza, we asked to speak with the owner. the server came back and let us know that theownerwouldn't speak to us. anownerrefusing to speak with customers (who keep their composure the whole time during a bad dining experience) speaks a lot about a person's character and establishment.