arrowhead grill

food is great - service terrible!. we really, really wanted to like this place. as westsiders, our fine dining options are limited. we have been to arrowhead 3 times (thinking it had to get better!) and won't be going back. although the food is very good, the poorly trained staff does such a terrible job - that they ruin it. theirpricesare way too high for such sub-standard service. if they want to attract people who expect a different standard of service - they need to hire professionals who know what they're doing.

first class. great place at happy hour. the bar food is great and thepricesare reasonable. service was wonderful and the group that was with us had nothing but good things to say.

elegant and outstanding steakhouse. one of the three best steakhouses i've eaten at in at least a decade. we went here for a special meal with the extended family. they had an outstanding selection of premium spirits available at the bar, and a good wine list. service was prompt and friendly. the steaks were excellent; succulent and juicy, and (according to the menu) were chemical- and hormone free grass-fed beef. i highly recommend the delmonico steak. this is a "dress up" restaurant for adults, and probably not suitable for the type of person who thinks applebees or chipolte is a fine dining experience. thepricesreflect that fact, but it's worth it for a special meal out.

ok, so we went back. it's still in a strip mall, the food is still mediocre, the service is still cartoonishly amateur, the owner is still a jerk and yet they are still in business. those westsiders are either desperate or lacking in the smarts department (as most eastsiders suspect) bottom line - not worth your hard earned dollar.


-----13 sep, 2008-----

overpriced and inexperienced. the food is ok, but thepricesare far too high for the quality. it is in a strip mall next to a pizza joint with very minimal signage. hard to find and really not worth the effort. our server didn't seem to know what she was doing. we had ordered a bottle of wine and when someone brought it to the table, instead of opening it for us, she ordered them to take it back. the guy took the bottle back and we didn't see it again for almost 10 minutes when she finally brought it back and opened it. i can only guess that this is her first restaurant job. when the food finally arrived it was just ok. they are trying to be a top shelf steakhouse but barely reach the level of black angus. they need to drop theirpricesand improve the service. until then, we won't be going back.

amazing!!. ready these other reviews is quite interesting. would have to ask if people knew good food when they tasted it. seriously..ok, it is pricey i'll give ya that, but the food is out of this world! been to every steak house in az. (im a native, not one i havent tried) and i am shocked that anyone would remotely compare this gormet food to "black angus". i got the same size cut of prime rib as i do at black angus, thank god i did not go bigger i couldnt finish the small size. black angus is 90 fat and grisel..this thing was 98 percen meat! and thick! black angus is the over priced waste of money.

the atmophere isn't all that great? are you kidding? it is beautiful in there. my son was like..wow, pretty fancy, this is nice. dim lights, very very very nice atmospher! where do you people come from? snottsdale? i can't believe they even bother opening up a flemings on this side a town..talk about a joke of a restraunt that is way over priced, at least i felt like i got my monies worth at arrowhead grill.

im an old farm gal, we raised cattle. i know good beef when i have it....this is the place to get it!!!


-----22 aug, 2011-----

judy. in all my life i have never had a steak so good. your chef's and staff are out of this world. your food?? omg what can i say about your food, amazing isn't even strong enough word. though thepricesare not in a category we could make a habit spending, but a great place for a very special occasion. we came for my sons 21st birthday...thank you for making it the most memoriable dinner he has ever had! (mom scored points ..yes!)

so-so. first time on xmas eve. ordered cesar salad, maple mashed sweet potatoes, hubby ordered prime rib, green chili mac n cheese, dad ordered steak delmonico w/loaded baked potato, and mom ordered cesar salad. service was average, nothing over the top or less than expected. atmosphere was cozy and nothing elaborate. tasted the prime rib which was excellent, green chili mac n cheese the best ever. didn't like my salad, and the mashed sweet pots were very great but rich. however, thepriceswere extremely high for the quality of the food/service. skye is a much better option in my opnion for these prices, and you may even get live entertainment! there are also not many options for those who do not like seafood (of course, there's plenty of steak options, a full rack of ribs, lamb, one chicken option). would have loved to see a pasta dish (besides the side option of green chili mac n cheese). i just feel there are many better options out there for the $$