worst customer service ever.
i had ordered for pick up half original and half sweet sauce chicken and pickled radish on dec 09 2016 around 9pm. i came back home and found a piece of original chicken undercooked as seen in the pictures and the pickled radish gone bad. however, it was already passed their closing time and it happened only one time out of many of experiences in wow, so i didn't care much.
i ordered today, on jan 11, 2016 around 8:30pm, the same food by phone and mentioned to the server about my experience for them to be more cautious when cooking. the sever said just 'ok' with no single word of apology.
i went to pick up food and she was busy on the phone. there was another server but the lady with the phone served us kept talking on the phone. moreover, she was too busy on the phone, so she recalled the price very impolitely in korean, '26, 26달러' (yes i am korean).
furthermore, she didnt give me the food because she's now too busy talking on the phone and talking to the another server. i had to wait as i didnt want to be rude just piking up my food on the counter.
i felt like i was being ignored the whole time while i was in the restaurant. i have never experienced this kind of service before. i don't know if i can call this 'service'.
i just lost my appetite and definitely will never ever go back to wow.
seriously,wowto the worst customer service.
thanks for reading.