wok n roll

what an utter disappointment. we have been plenty a time and have always had a good experience. since last year september things started to go in a downward spiral. theservicehas become so horrible that you cannot even rate it, it is non existent. we went for the buffet option around 2 months ago, my wife and one of our friends ordered the waffle and ice cream dessert. on arrival they both noticed that the ice cream was sour. the manager apologized and removed the ice cream. this was coupled with extremely poorservicefrom our waiter. tonight 03/01/2022 we took friends there for the first time giving them the benefit of the doubt and hoping that things have improved. we were a table of 8 people. once again we were met with absolutely poor service. there were no sushi in sight on the conveyer belt and we had to wait 1h15 for our first plate of sushi. the manager then informed me that there was only one chef on duty and that he himself was also making sushi trying to get the orders out. eventually some of our sushi came. i had ordered the tuna nigiri. upon arrival it seemed like the fish had been frozen before, it looked strange. i took a bite and immediately tasted the texture was off and it had a sour taste to it. i spat it out and smelled the next piece. to my disgust the fish was extremely rotten. i called the manager once again and politely asked him to smell the sushi. he pulled his face and agreed that it was off. he removed the plate without saying a word and never returned. he did not even apologize for theservicethat we had experienced. never ever will i set foot in any of wok n roll's branches.

so we decided to try wok n roll and what a wonderful choice. theservicewas prompt and friendly. the sushi was fresh and tasty. i liked the tempura prawns but they were a bit big for me to finish both. we received one of our plates with a magical theatrical show dry ice on the plate..which made it so fun. the springrolls are amazing, we had the chicken, mayo and mozzeralla and loved every bite as its filled with only the chicken and mozzarella and no veg stuff...love it. we will definitly be back. i would say they are a bit pricey here and there, but you definitely get the quality you pay for. tha ks for a great evening wok n roll.

3 is a bit harsh.... its pretty good.

greatservicewith great attitude, our waitress was really good and cool.
had wings and bao, both great...
ok i'll up it to 4 stars
the bao was really good. a bao amd a nibble is a meal here.
the wings were crispy and nom but not spicy.
we had ramen, all 3 of them. all were good, not excellent, not top tier, bu better than most in the gauteng.
reasonable price too
eh
worth a shot. they're good i'd go back

definitely the best asian restaurant in pretoria. excellent choice. dim sum, sushi, tom yum, hot and sour soups, peking duck, curry, you name it. and everything we had was made fresh, no pre-prepared dishes. alsoservicewas good taken that the restaurant was crowded. portions are relatively small, but it gives you a chance to order and try more dishes. we will ne definitely back to try more 😋

overpriced sushi. many cheaper sushi restaurants with the same value food. very goodservicethough , but the place is a bit crowded, tables to close to each other.

loved the food! i thought the atmosphere was very welcoming and theservicegood, i believe it could be even better though! definitely visit wok and roll again

wok 'n roll -a must try!! we had sushi  as a starter - that was amazing.(dragon roll) .
who would ever think ,adding crispy onions to sushi .

main course we had green prawn curry with fried noodles.the first bite is an explotion of flavours in your mouth.

looking at the menu ,your mouth will water. there is so many things to chose from .different styles of food and things out of the odenary.
if you want to eat something different and try something new then this is a must.

one let down of this place is the waiters and the service.
we waited about 10 minutes for a menu, and to order drinks .
my coffee i ordered got there cold ,who knows how long it has been standing there.
we asked our waiter 5 times for wet wipes without him bringing it at the end.

there is not enough waiters and because it is a new place it is very busy.
a waiter can not take tables if he can not handle them.the owner and manager should defenitly look into this.

this place has potential and should use it not lose it.
will defnitely go there again hoping to get betterservicethis time .

i went to this resturant for my birthday and was not disappointed at the food. however the waiter wasn't very helpful in suggesting what i should try as it was my first time here and theservicewas abit slow but not bad...

i tried the natsu platter...it wasn't to my liking as there is alot of seared fish but i'm sure anyone who enjoys seared salmon would enjoy this platter.

i did enjoy the bamboo tempura prawn, crab tempura maki and crabby roll sushi.

i also tried the asian fries and korean fried chicken wings which were absolutely delicious!
i had the bao prawn tempura which i really enjoyed too. and i tried warm saki for the first time and it hits quite hard!

the portion sizes are quite big and i was so stuffed i didn't even have a main dish or dessert but will definitely be back to try more of the diverse and interesting menu!

food good butservicewas horrific. when i approached the manager to tell him the food took 1.5 hours (4 small rolls) to make, his excuse was that "everyone ordered food today"...not sure why ordering food makesserviceterrible, and indeed a restaurant should be geared to serve food when people order food. isn't that the point of a restaurant?

new place.servicetook long. sushi was good though. a bit pricey. no veg chow faan? manager doesn't seem very confident in operations of restaurat. maybe will go back again.

not great at all!servicevery, very slow.  the sushi wheel was most of the time empty. called the manager and he spoke to the chefs. 45 min later still very little sushi on the wheel. ordered 2 portions of sushi. this took 30 min. there were perhaps not more than 8 people in the restaurant. as for the taste of the sushi: nothing special.

i am absolutely in love with this place! the decor is stunning, contemporary and welcoming. the food is seriously to die for. theserviceis also really good, making this a gem. pretoria has been in desperate need of a good asian restaurant and has finally produced one.

i had the most divine chicken katsu curry, with potatoes that melt in your mouth, smothered in a perfectly balanced curry sauce. we also ordered the ramen. it was fantastic, the bone beef broth really packed such a punch and completely elevated a simple dish. we had the char sui baos too- this is a must-order! so sweet and soft and salty and fluffy, it's a complete treat.

i would definitely recommend this stunning place! i'd just suggest sharing a main dish and ordering some dim sum with it, the portion sizes are gargantuan!