poor catering experience. i had been to vimala's a few times, and enjoyed my visits. based on this experience, i decided to entrust vimala with catering for a surprise baby shower for my wife. unfortunately, i was left very disappointed with the catering experience.
firstly, vimala didn't deliver the food at the time that i requested, but instead chose to deliver later with the pretense that the food would be better served warm. later, it occurred to me that she had been overwhelmed at work and needed to buy some time. then while having dinner, my guests discovered that the biryani wasn't completely cooked. sadly, i found myself explaining to so many guests that they should avoid the biryani. after the party, i delivered the half-cooked biryanibackto vimala myself. although she apologized, vimala suggested i should've called her earlier about the problem, as it were my fault that i didn't. i found that attitude rather arrogant. and finally, when i returned the biryani, i found her cafe was overwhelmed with guests. clearly, she must have been overworked and understaffed, and there was no way she could've done something about her error even if i had called. in any case, given her many years of experience, i couldn't believe she didn't decide to check the food she delivered. vimala clearly let us down, after i entrusted her for an important occasion. i hope you never have to deal with such an experience.
i'd recommend avoiding vimala's for any catering event.