good food, but some things need to be fixed. overall, the food is delicious. i went there with my wife and i got the butter burger while she got the beast burger. great portions of food that were very tasty. my burger could've used a touch more blue cheese, but it was still really good.
service is very friendly, but not too attentive or informative. they didn't come by once to see if we needed anything, nor did i even get a bill at the end. they were really busy, so i somewhat understand, but she walked by many times and didn't ask us if we needed more ketchup or drinks or anything.
all the food that i saw from other patrons looked great as well and all the portions looked very large.
a touch expensive for fast food type of food ($40 for two burgers, fries, and cokes) but that seems to be in line with the upper scale burger places nowadays anyway. plus you get much bigger portions than burger's priest.
bill payment was very confusing with no explanation from staff and no signage. when we finished the meal we just kind of walked up to the line at the cash register because it didn't seem like the server was going to be bringing the bill around. there was only one cash register so i was waiting in line with people paying for take-out. some people would just walk right past the line and pay. some that had just eaten and some that were coming off the street for pick up. it was getting kind of annoying but the cashiers were letting it happen.
i ended up waiting in line for a good 15 minutes before paying. they either need better signage, another cash register, or to have the waitress bring the bill over with a portable debit machine.
overall great food, but some things could definitely be improved upon.
we'll definitely be going back though.