as i was about to rate the pyramid. i checked the ratings of their restaurant because i was curious how the other customers rated them. i was not surprised some people rated 2 and some 3. they deserve to be rated at that number. here’s my experience. this is actually my first time to eat here. when we entered at the restaurant, the staffs (it was a woman and a man) gave us a grumpy look and they didn’t even smile at all. i just ignored it, but that was strike one. we looked for a table for 5 and it was a busy sunday night so there were a lot of people, so the available tables were on dark areas with tiny lighting only ( we need lighting for picture purposes and so that we can see the food clearly). they only have 1 available table near the ac so we took it. we asked the waitress to have us transferred if there are any other available seats when a customer leaves. we realized that the tables upstairs were available so we asked the waiter if we can transfer upstairs and he said no because it is all full (maybe from reservations) but i was just surprised wow all the tables were really reserved upstairs? but i didn’t mind, thats strike 2. we already ordered our food then we asked the waiter to split the carbonara into two plates because they had a big serving of the pasta. he said they cant split it into two plates. my friend was pissed because this is not her first time eating at the pyramid and they usually split the pasta into two serving everytime they order a carbonara. thats strike 3. everytime we ask for a refill of service water they say “wait lng sir ha” then they come back around like 5 minutes just for a service water. i was really upset. the way they treat us or the way they give us a that grumpy look. most especially to that one waiter who was laughing when my gay friend was taking selfies. i asked my cousin because she was invited here for the opening of the pyramid she told me she was not happy of the food and the staffs attitude. strike 4, the food was not so good and their ribs were all bones haha i’m really disappointed.