the mule

a nice jackass!. the mule is a hipsters dream, with local craft beers and a hip wood drenched environment that would make anyone with a handle bar mustache proud. the food however is hit or miss. sometimes you get an amazing sandwich that makes you want to slap your mamma and other times you just want someone to slap you for eating there.
theserviceis definitely un-refined with waiters being about as spot on as the food. don't expect anyone to tell you they have been making substitutions in the kitchen unless you spot it yourself, and don't expect the waitstaff to go out of the way for you what so ever.
with a clientele that seems to ere on the side of the hip, young and overly confident at times the mule has filled a niche in the plaza district that other places have missed. serving up bar food that actually tastes good and a substantial variety make this a great place for a dinner under $20. just keep in mind you might be letting out your belt the next day.
the mule has definitely carved out a place in the plaza and is here to stay but if they expect to continue going up rather than flat lining they need to address there customerserviceand healthier options for the menu.

food is pretty good but we won’t be back. waiter came out and spilled a water into my wife’s purse. manager comes over and says we will get this taken care of, that they’d call us tomorrow. took our name and number. so aside from the accident, theservicewas good so i left a good tip. tomorrow came and went and they never called us. we live in the neighborhood and are down in the plaza all the time but since they never called, we made a decision to not go back. too bad...

greasy spoon - made both my husband and i cringe at all the grease that was left on the food. overpriced sandwiches and very limited menu- went for an anniversary lunch and although theservicewas good, if you like long haired, bearded biker types and tattoos, and piercings.. ...the food imo was not up to par- perhaps the sandwich i got was not as i thought- fancy pants said chicken breast but it was shredded with fillers of undercooked onions and apples? none of it was fresh or went well together- i wished i would have ordered something else - hubby got a blt but honestly how can you mess up a blt? the fries were greasy and the cheese curds i could not even taste the cheese there was so much grease!!!
we will not return- the 2nd half of fancy pants i did not eat was taken home and salvaged only the shredded chicken as i used to made my own sand which - a $30 mistake sorry folks!

this place is completely overrated. the food is decent but theserviceis terrible. they make mistakes, don't apologize for it, and instead blame the customers. this was the worstservicei've ever experienced. seriously don't come here, i know i never will again.

food wasn't terrible nor was it super amazing either. i ordered off the brunch menu and it was pretty good. fiancé ordered a sandwich and he wasn't too impressed.servicewas a bit slow out on patio.

the mule is an awesome place. if you go during the weekend on an evening you'll likely have issues finding a close parking spot and there will be a wait to get seated.

the decor and atmosphere is dimly lit and wood everywhere. they serve up modern versions of comfort food, mainly high quality sandwhiches.

the macoroni pony and the grilled cheese are my favorites. cant go wrong with the tomato soup. the beer battered fries are freakin' amazing! we often call it in and get it to go. pro tip: get the grilled cheese with mac and cheese on it and a aide of tomato soup - awesome during cold weather!

theservicecan be hit or miss. it is a small place and gets crowded at times. again, parking for this location can be less than ideal. it is a bit on the hipsterish side but not you wont feel out of place.

my girlfriend and i have eaten here many times. the food is always consistent in taste, portion and temprature - even when we get it to go.

i would suggest eating here during a weeknight or lunch during the weekend. after your meal, walk down to roxy's ice cream social for desert!

ps. trust me on the beer battered fries!

the sum of many visits.. good food, that is worth having a drink with. i've been enough times that i don't mind saying in all honesty that theserviceis s*** four out of five visits. these people need to pay attention to customerservicebecause what's coming out of the back of the house is pretty fantastic.

if only theservicewere better!!!. my boyfriend and i love the mule. different variations of cheesy, melty sandwiches is a dream come true for this meat-free gal. we especially love brunch because they have an awesome vegan gravy that even my carnivore boyfriend prefers over the regular gravy. (we get the okie poutine and dip them in the gravy...sometimes our sandwiches too if we can save any of the gravy...rare occurrence)

cons: theservicehas always been unfortunate here. i can confidently say this because i have been a server for 5+ years and my boyfriend is a flex manager, so we are familiar with what goodservicelooks like. one time our server could never be found. we almost tipped another guy who kept giving us refills when our server was mia. it wasn't even busy. another time our server seemed almost annoyed with us as soon as we sat down. he wasn't upbeat, didn't offer any suggestions, and brought us our ticket when we had planned on getting one last drink. maybe he was cut and we were his last table, i'm not sure. very unfortunate because the food is delicious. also, there is very little seating. very small inside and outside seating so the waits can be 40+ minutes when it isn't even peak restaurant hours.

recommended to me for a good reason.. i've had several people tell me to try the mule, finally i did and i wasn't let down. theservicewas excellent and the food was amazing. i will definitely recommend this to people as well.

two down two to go..... after having a wonderful time at empire we decided to take the suggestion of our server rory and try the mule. i'm so happy we did. greatservicethe food was even better. i had the macaroni pony and my wife had a full beet salad. the staff was amazing and the food blew us away. although not a place i would bring our daughter but it's perfect for adults. we had to wait a bit but the staff was friendly and helpful and with food that good a wait is expected. the food delivery was prompt. we will be back for sure! i unfortunately don't remember the servers name but will look for her when we come back. there also seems to be a great sence of community in the plaza.

so when you first walk in, get you name on the list. they will text you when your table is ready. proceed directly to the bar and order a drink. if there are seats at the bar, you will probably just want to order food and enjoy at the bar. theserviceis super quick. the food is great. if you are looking for some light handed made or dainty food, you should go somewhere else. they load you up with some good comfort food. (loaded with calories and carbs)...

great sandwich. was here 2 days ago and had a bclt with egg on top. it was very good. also, had the tomato soup as my side. we also had the cheese curds, and while they were okay, most of the cheese melted out and it was more breading than cheese. the breading had a very good flavor.

theservicewas awesome! very quick to take the order and checked on us just the right amount of time. i went with someone i used to work with, and we were trying to catch up and the waiter made sure to check on us, while not interrupting our catching up.

winestein seems like a pretentious prick, don't listen to him, the mule is very good, the cortez with onion rings was delicious. everytime i have been theservicewas excellent.

malnourished bartender skills. several people, albiet of nascent trendie personification, informed me of a diner that serves the all conclusive grilled cheese sandwich. not so long ago, toying with the idea of actually mounting the seemingly cheesy prevarication, an associate and i left the restaurant just north of the mule, and decided to try this grilled cheese haven.

we bellied up to what seemed like a bar full of goblin hats and pubescent facial hair with all eyes deeply buried in the screens of their mobile phones. we waited for almost five minutes until an alpaca hat clad bartender skipped all salutations, threw down our menus and walked away. the aforementioned was indeed indicative of our time to exit, but seemingly excusable, the bartender was slammed...

we ordered 2 unsaid irish stouts, followed by what seemed to be a cheesy italian after school special sandwich. the bartender dropped our cans in front of us, and then to our horror, she delivers two frozen mugs and again walks away without a hint of concern. finally, she comes back and we ask for pint glasses, she doubles them up and drops them in front of us.

the food was below average, but good for the for the comfort food craving crowd i'm sure. the said restaurants venue beckons the multi-screened broadcasting of sports, and i expect that wings will soon be on the menu-engulfed in cheese and sandwiched between badserviceand sophomoric attempts at casual dining.

amazing. this place is so gooooood. i absolutely loved the tomato basil soup. theservicewas great and everything was delicious! i can not wait to go back.