the lula inn

went for the $40 all you can eat dumplings and beer or prosecco, great value for mo e, will definitely go back.

anneke was a beautiful waitress who gave us above and beyond customer service. will come back again!

i am so impressed by the service we received by brendon today!!! he pays attention to detail and his customer service is seamless and natural, i felt taken care of throughout our visit and he is super fun 💞 i would definitely recommend coming to lulas xox

the service from our waitresses sophie and aneke was excellent. we also enjoyed the food.

special shoutout to sophie for the exceptional service!

i booked a table for an occasion for 12 people... during the organising process i had over looked basically the most important detail - the date which i even confirmed! on the date i had thought i had booked we turned up .. much to my shock it was the day after! - this error was 110% my fault and i felt horrible (i am an event manager by trade - so this isn't something that happens), but jamie took us under his wing and went above and beyond to manage to fit us in - with a smile!- we had a lovely outlook he even accommodated an elderly guest so that she could get down to her table without a fuss. once we were seated the service was prompt and we were always looked after (not one of the occasions where you get shunned because you are squeezed in).
i just want to take the time to thank you all! especially jamie & anita. good hospitality to me is going above and beyond whether it's the little things or something big like this one. you all should be very proud of the service you provide and i would not hesitate to recommend this restaurant for others in the future - i will definitely be back again once i have got over my embarrassment! 100x thank you

you have a waterfront restaurant and sell frozen pork pieces on rice. it is unacceptable and your chef should be ashamed. in all honestly i have had better meals from the bp petrol station.

just now

had dinner this evening. was nice and quiet with our table of 8 and 4 other tables on the water facing area. had to wait 55 minutes for the food - which came out entrees and mains all at the same time. felt sorry for the young waiter that had to apologize to 3 separate tables that got up and left before their food arrived (all 3 had over an hour wait) quite shocking from an establishment on the viaduct you would expect top notch restaurant qualities but can't even cope on a quiet tuesday night. apart from the nice view, food was below average very disappointed as it was my brother's graduation dinner. really don't enjoy giving bad reviews, won't be back.

the fungi pizza was simple but absolutely delicious! the atmosphere was incredible and they kindly offered us complimentary fries as our food was a little late :)

best wait staff

been here twice, had to wait a while for the food both times on friday and saturday night. the service is kind and lovely.

had a group dinner booked there for a celebration with set menu. one of the menu was a sirloin steak in which most people ordered, 35 minutes later they were served, but all cooked to medium/well-done.

when asked why that is the case, we were informed for a group order they can only mass cook medium steak so i asked why we weren't told when they took an order or at least come back and told us before cooking it, they said they didn't know. could simply return the food but we didn't want to wait another hour for all the food to be re-cooked.

for a restaurant that charges $35 a plate, i definitely expect a better communication between the chef and front-of-house.

hopefully our next visit will be a much more pleasant experience if we even visit again.

who wouldn’t get excited for bottomless dumplings! came here on a thursday night with the work crowd for a $40 all you can eat 90 min feast which included beer or bubbles. the evening started off well (not) as two glasses of prosecco went out of the poor waitress’ hold and onto the floor & our coats. things only went up from there though as we settled alongside the water, near a roaring fire, and tucked into some chow. the food was a bit bland to be honest and needed some chilli heat, but there were a good variety of prawn, mushroom and vege dumplings, as well as meat options for my companions. the tofu bao was underwhelming, just needed a bit more filling. still, good value for money and a fun experience. lula inn has a fun atmosphere and cute decor. we were all pretty happy chappies!

came here for dinner on a saturday night so had to wait a while longer for our food to arrive than normal. other than that, the food was fresh & flavorful. the manager was great and provided very good customer service! probably wouldn’t come back due to such a limited menu.

my friend and i went to the lula inn today for lunch using first table.

the wait staff were extremely friendly. we ordered the karaage chicken, bao bun (chicken and pork), roti with butter chicken sauce, market fish ceviche and the cacciatore pizza. we were initially thinking of ordering the platter but the waitress was honest and told us that the platter is more suited for a table of four. when we saw another table order the platter, we definitely agreed with her!

a condition with using first table at lula inn is that we had to order one beverage each. i ordered the pineapple refresher while my friend ordered the doris plum. both drinks were refreshing for a nice warm day.

the karaage chicken has to be one of the best i've tried in auckland, the dipping sauce was phenomenal. the roti was alright and the butter chicken sauce was what you would expect, a standard butter chicken (with no meat, just sauce). my friend enjoyed his chicken boa bun, unfortunately my boa bun decided to stick to the steam basket and the pork was a bit dry, luckily the butter chicken sauce helped with the dryness. the market fish ceviche was again refreshing for a warm day. the pizza was faultless, there was plenty of cheese and meat but the impressive part was the base. the pizza base was extremely soft and delicious.

at around 1 pm we noticed the waitress switching menus out, i asked her if we should order our dessert now but she told us to potentially wait till we've finished eating. when we were done i asked her about dessert again but she said they've swapped to their bar menu which doesn't have a dessert option. so, if i was to fault lula inn, this would probably be the only fault, the menu swapping.

overall, the price was good however this was after 50%. highly highly recommend their karaage chicken!