beautiful restaurant on the waterfront. i ordered the scampi spaghetti which i loved but my friend ordered a burger which came out hardly cooked. she asked for it to be recooked to be well done but when it came out again it was still the same.. vividly red in the middle. she gave up and didnt eat it but at least we had another friend who didnt mind and finished it off for her. next time when we ask for welldone, please make sure it isnt red in the middle. other than that i had a good experience here, thanks to great harbour water views.
2017, december 14th
i came here again wih group of work mates. came here hoping that the service would have improved after my last time here but left disappointed again.
1. we asked for sparkling water. next minute a different waitress brings us our glasses filled with tap water. the sparkling water bottle comes next. we had to drink our tap water so that we can empty our glass to refill with sparkling water.
2. the waitress that served us must be a trainee.. she did not listen us. she went around asking whether we wanted more glasses of wine, we said no. a minute later she asked again.
3. waitress is not attentive when we actually need her.
4. our second glasses of wine came 15mins after we ordered.
5. after we finished our mains, we were waiting for the waitress to give us dessert menu which she did not for 20mins. we decided to leave.
serving needs to be improved here. with having attentive waitresses you could make so much more money. instead it results in unhappy customers who needed dessert after that main.
this place has a reputation for bad service, sich a shame as its a lovely restaurant. hope you could take my second advice to improve your service.