ok food, zero service. my wife got a gift card for the garage, so we headed out from okc to give it a try. we arrived with our 18-month old daughter, placed our orders, and went to find a seat. the restaurant part has booths down one wall, and the rest of the tables are bistro-style tables and chairs, with the table surface about four feet from the ground, and tall chairs, as well. this was not going to work well with a baby, and i did not feel comfortable having her seated that far off the ground. one of the waitstaff stopped by and offered to get a high chair for her, and stacked two high chairs, which made me even more uncomfortable. i decided we'd bide our time and wait for a booth to open up.
i noticed my plastic cup filled with diet coke was cracked almost all the way to the bottom, so i took it to the bar instead of trying to get through the crowd at the front of the house where the main soda machine is. i asked the bartender if she could help me, and she gave me an empty glass. i would have thought she could at the very least fill the cup with ice and diet coke. i had to go to the front anyway to get my refill.
when a booth finally opened up, i quickly moved to it to save it for my family, as there were a lot of patrons looking for tables. the table was still full of food from the prior customers, and i waited for one of the wait staff to come bus the table. instead, i watched the wait staff wander the dining room aimlessly, not bothering to come by. so i took the prior customer's food and placed it on our previous table. one of the wait staff came by to clean off that table, and, thinking he'd get the hint, i pushed the rest of the trash to the edge of the table for him to clear off. he didn't even come by the table.
so i moved the rest of the cups to the old table, stood up, grabbed some paper towels and started wiping the crumbs and trash onto the floor. still absolutely no response from the wait staff, one of whom was standing five feet away, watching me clean off our table. additionally, the paper towel roll on our table was empty, so i also had to switch that for another table's roll.
someone delivered our food, and we ate it. the burger was fine, but with so many good burger options in oklahoma city, i have no reason to drive out to edmond for it. additionally, they use the cheapest paper towels, so when you grab towels from the roll, they tear in half before it comes off the roll.
nobody ever stopped by our table to ask how anything was, or if we needed refills, but there were always 2-3 people wandering around the dining room looking for things to do.
as we left, i stopped to fill up a to go cup. both diet coke guns at the front of the house were dispensing carbonated water and no syrup. i gave up and left.
i will certainly not bother with giving the garage another shot, despite the fact the food wasn't the problem.