thisplaceis usually packed for dinner, even on weekdays. their online ordering system is easy to use and shows you the estimated wait if you're picking up your takeaways.
most dishes on their online menu do come with pictures, which is always a plus when it comes to ordering takeaways.
their pad thai is one of the better ones you can find in canberra.
however, the pad kee mao left me well underwhelmed. the ingredients were roughly chopped and tasted like it was prepared by an amateur cook.
dishes that are ready for serving will never be left on the counter top for more than a minute, which is always a plus in the hospitality industry. floor service in the restaurant is good, with attentive waiters and waitresses always more than happy to serve.
not so much for the service at the door... staff might not acknowledge your presence and leave you standing by the door for quite a while, regardless of whether you're here to pick up your takeaway or to get a table.
last thing to note, they do not provide cutleries for takeaways, so if you're in need of some, do remember to leave a note when placing your online order for them to include them in.
overall, convenient online ordering system, good thai food and generous with their ingredients.