gluten-free friendly?! is that supposed to be a joke?. my wife went to taggart's for a work event. she has two food allergies: gluten and seafood. you'd think that those two things wouldn't exclude a person from finding at least something to eat at taggart's, but you'd be wrong. i am astounded at the lengths taggart's went to make sure she had a bad experience and wouldn't be able to eat anything. her gluten-free options included seafood options (obviously not an option for her), a lettuce-wrapped burger, or a salad with no dressing. seems like it wouldn't be a problem, since she orders lettuce-wrapped burgers all the time, and likes them. the issue is that taggart's feels they ought to squeeze every penny they can from those with food allergies and charges $2 for every possible workaround. lettuce-wrap? that'll be $2 (which makes sense, with all the extra... er... lack of a bun...?). want to bring your own salad dresssing? sorry, that's another $2. they literally charge more for providing less. and with overpriced food and the fact that she had a limited budget for the work event of $15, a lettuce-wrapped burger became out the question as well, as was bringing her own dressing. so she ended up with a dry salad. wonderful. soworthit.
and then, after all that, they forgot her order. seriously?! is this real life? i'm still half-convinced she was the victim of a prank.
it's pretty unbelievable how much taggart's went out of their way to ensure she'd have nothing to eat. have you ever heard of customer service? it's this cool new thing where you try to make sure your customers have a satisfying experience, so they'll want to come back. taggart's should consider trying it some time. i don't care how good the food is (deliciously dry salads!), customer service as poor as that means taggart's will never, ever have my business, or that of anyone i can tell about it. hope it'sworththat $2.