inconsistent product, poor customer service, overly priced slop. i have gone to this restaurant at different times of the day (breakfast, late lunch, and dinner). the food is very inconsistent as it relates to taste, quality and quantity. however, the over pricing is consistent as well as the poor customer service. once, i called in an order for breakfast, and i received cold grits and eggs, and pancakes...you guessed it without the syrup. i went back in to obtain some syrup, but the young lady, who had been standing around talking to another worker and to anyone else that would listen about the owner, didn't have any portioned out in the to go cups. to make matters worse, she proceeded to completely, and i mean completely stock up the syrup before just giving me a couple of cups. next, i brought my sister, an out of town visitor, to the restaurant. we wanted some soul food. oh my gawd, she didn't eat the chicken or much of anything else, and my kids didn't even want it. the oxtails were like oxtail slop, and they only gave you few small pieces swimming (no drowning in liquid). to end on a somewhat positive note, the cake is good (over priced, but good), and the lemonade is good ( a little too sweet, but good). i have attended the one in savannah in hopes it was better, and i politely turned around without ordering. the restaurant looked untidy and the greeter's attitude was less than inviting. other than the one visit to the savannah location, my experiences have all been in pooler, georgia.