i went in and purchased a shrimp poboy and a stuff bellpepper. i waited almost 30 mins for my bellpepper to come up to the window while my poboy sat on the corner becoming cold, fine. my order is finally up, i thank the cashier and go home. i get home open my food and my french bread is extremely hard, i bite into the sandwich it's now cold and taste like nothing but cheap hot sauce. i open the container for the stuff bellpepper, it's loaded with only ground meat, which throw me for a loop because it's should be called stuff ground meat pepper. the pepper was disgusting and the flavor was terrible. i pack everything up and goes back to the restaurant. i walked up to the counter and a lady asked me what's wrong, not how may i help you but what's wrong. i stated i would like my money back, she asked why, i said its nasty. she looks at me and with the nastiest and a rude attitude proceeds to tell me "it's not nasty you just don't care for it." i'm shocked because i am the customer. she turns and say what's was wrong with it, i simply replied hey you know my taste buds i didn't care for it, wasn't that what you just told me. as the cashier gives me my money back i asked is that the owner, she states yes. i will never return to this establishment and when my out of town family return we alwayseatat sammys, never again. i may expect rudeness from an employee but never from the owner. not one time did she act professional, nor did she apologize for my inconvenience or my experience. thanks but no thanks