i went to thisplacelast weekend. i was so excited at the start since i heard nice things about thisplaceand its the first time i've been in here. in all honesty, theplaceis nice and at the start, the service was good and polite. then we started ordering food including a child menu (which according to one of the staff, its not in the menu but they can do whatever we wanted). one of the problem i face is that, one staff said something else, while the other say different thing regarding kids menu. conflicting! great! then comes the time to order, we ordered 3 sides but hey, only 2 came out. upon asking the staff about the third side, apparently the staff who took the order "thought" we wanted 2 sides. hey, why should you "guess" and "thought"?!!? we are sitting there, we are alive and we are not dead. come and ask us. don't guess! and without apologizing that its his fault that he "guessed", he rushed off to add that third sides instead of asking us if we still wanted it (and its not even complementary - but we got charge for it). how is that a good service? there is nothing wrong in saying sorry! i would have appreciate that more than just adding it to our bill without even asking us! and oh, adding to this bad experience, at the end, they don't even warn me that there is a surcharge on a credit card. even a smallest restaurant in my neighbourhood warn me about surcharge! look, maybe majority of your customer does not care about this surcharge, but i do! i am sorry rockpool, you gave me this type of experience on my first visit. i am quite disappointed. i expected better from you!