sub-par service and its a shame.... we've taken out-of-town guests to brunch at rr three times in the past four months and, while the food and view is impressive, the service is always bad. its almost comically bad.
its so frustrating because this place has it all when it comes to sunday brunch... a panoramic water view, delicious fare, fresh seafood and great desserts (the buffet food could be replenished more quickly, but overall thats not the problem.) having to ask for silverware, salt and pepper, coasters, place mats and to have plates cleared off the table tarnishes an experience that would be otherwise exemplary! one time, half our drinks were served in glass while the other were served in plastic. there is no rhyme or reason. the restaurant just doesn't seem to flow properly.
i hope they can improve on this since, really, there aren't many places in melbourne with this much potential.