red gravy café

absolutely horrible experience. i could complain about so many things, but ultimately it boils down to this: i ordered the coco sandwich. described on the menu as :coco $15 fresh mozzarella, capicola, tomatoes, lightly grilled. capicola is one of my favorite cuts and i was excited about it. presentation on the plate was nice (not too hard for a sammich). i took my first bite, no meat. 4 bites later, no meat. i see a thin slice hanging off the end of the sandwich so i know it's there. that said, how much sandwich am i expected to eat before i actually get to a slice of meat? by comparison, my friends all ordered something related to their meatballs (apparently, their meatballs are a well known staple) which were huge. and here i am with a meat and cheese sandwich that was severely lacking on the meat.

not wanting to interrupt my friends meals, i quietly stepped to the bar to voice my displeasure with the sandwich. i was met with accusations of not knowing wtf i was talking about.

me: i ordered this, you gave me a caprese salad on bread.

her: i cut 4 slices of capicola and put them on myself.

me: i took several bites and never got any meat.

her: well maybe you should pay more attention to what you order.

this is not the typical experience of a restaurant patron that didn't like the meal. at this point it was paid for and i got the rudest person ever telling me to essentially go screw myself. nah.

it's a kitschy littleplacewith cramped seating and ok ambiance, but i was somewhat interested in going back to maybe just try something else. not after that experience. new orleans is jam packed full of tiny places with great food and blah service. i'll never visit this one again.

we stopped in thisplaceon a whim and absolutely loved it!! very quaint and romantic atmosphere, service was wonderful, and the food was amazing! very reasonably price too. will definitely be returning.

who has heard of italian food for breakfast in new orleans? not me? i’m usually a chicory coffee and beignet girl myself but i could not ignore the raves about this new restaurant in new orleans. i tend not to venture too closer to the quarter just because parking can be a headache, but thisplacewas well worth it. when we walked in we had our first choice in tables, it wasn’t until after we ordered our food and was chatting when another customer came up to us and asked us to move to a table in the back so that they could push 2 tables together for their group. i told him that i was there to photograph the food and we had purposefully selected a table by the window for ambient lighting reasons. they hovered around our table, with mean looks from the guy’s wife, until we agreed to move. geez! meatball since thisplaceis known for their meatballs and red gravy (marinara sauce). the meatballs were ok (they’re massive! ordering 1 each almos

great food! i loved thisplaceand would definitely return. the atmosphere is great because its so small. the food is fresh and the people are friendly. not to mention they have grits and chicken and waffles!!

ate there this morning and it was so fantastic i had to submit a review...which is not like me. we went on the recommendation of a friend and are glad we did. we had praline pancakes, a grilled meatball and sicilian egg pie with home fries...extremely tasty! the food choices are great and makes it so difficult to choose. theplacewas packed with happy customers--that is the best review! we will eat there every trip we make to new orleans!

the worst dining experience. this was the single worst experience we had during any of our visits to new orleans. we were looking for aplacenear our hotel for breakfast and was recommended a cafe near the red gravy. interesting they did not recommend the red gravy.....hmmmmm..... this otherplacewas packed with a waiting list so we thought we would try the red gravy because they had tables available. we were greeted well but things went downhill from there. we knew we were in trouble when we sat there for 20 minutes after which the waitress finally gave us our coffee and took our order. you need to know they will not substitute sausage for bacon. a relatively simple request you would think. then it took over 40 minutes to get our order. we were not pleased when two other tables received their orders before us. the waitress obviously told the owner/chef because she came out and the first words she said in an unfriendly tone not appropriate to a paying customer was "do you have a problem here?" we were appaulled. her attitude is not typical of the good business practice from any restaurant/cafe owners. she made unacceptable excuses.....too busy....not a fast food place....said it took 25 minutes to cook the biscuits.....any otherplacewould have informed you that it would take longer because they had to make more biscuits and given you the option to change your order. it was a lie because the biscuits were cold! so be warned you will be treated rudely. we were an elderly group and to be spoken to in such a disrespectful manner was totally beyond our scope of acceptance for a simple breakfast experience. when we walked out the door another group looking for breakfast asked how it was. we had to tell them the truth that it was the worstplacefor service and treatment. they originally thought we were kidding and we told them we were not so they walked on. i am glad others had good experience at this place. we were by no means difficult customers and completely understand the reviews from others who complained about the rudeness and inappropriate behavior. our mistake was not checking the reviews beforehand. there may be a response to this review with more excuses, however, there is no excuse for bad business practice. they may have this attitude in new jersey but if she wants to be successful she had better go back to school and learn people skills and better business sense.

i was so excited to eat here- sobdisappointed. seriously horrible service. theplaceisnt full and we waited 30 minutes to get our drinks and even longer for our food. the short waitress with brown hair was rude and unhelpful. the food was fine but i was hungry like a wolf so i would have eaten anything. so disappointing!

breakfast heaven. amazing- french toast w/ mascarpone & mango, a version of eggs benie that's served on the best homemade biscuit i've ever tasted.... way better than brennans and probably less than a third the price. don't waste your time seeking out somewhere that seems fancy for breakfast while you're visiting.... try thisplaceout!

food was okay. i had the meatball sub and it average.placewas extermly busy though.

do not go to red gravy!. my family and friends, a party of 8, came into red gravy on sunday bc it was close to our hotel and sounded good for brunch. the waitress put togther a few tables for us w seemingly no problem and we were seated but that was it. after us the small space did fill up quickly but theplaceonly seats maybe 20 total so still not a ton of folks for two waitresses. our entire party did not arrive as some were still checking out of hotels etc but she did not ask us if we wanted to go ahead and order even drinks and it was 25 minutes before we even got water. after six of us had arrived we informed the waitress we wanted to go ahead and order, which we did. however, half of the items on the specials board were unavailable. we were also asked what kind of eggs we wanted on our eggs benedict (they should be poached to truly be eggs benedict) and when we asked for poached we were told they "they did not have the equipment to poach an egg" (a pot and boiling water??? don't put it in the menu if you can not make it??)

when our last remaining members arrived about ten mintutes later they placed their orders and we were told by the waitress that our previous orders had not yet been put in. upon hearing this two of our party members decided to cancel their order as we had been there for over 45 min and our orders still had not been sent back to the kitchen by the waitress. as they prepared to leave the waitress came back out to tell us that they had indeed started cooking our meal but our two friends in no uncertain terms told the waitress it was too late, they had someone to meet and had to cancel the order and go.

when they brought the rest of our food out they brought out the two cancelled orders as well. we reminded the waitres that these were the cancelled items and she nervously brought them back to the kitchen.

moments later we were greeted not by a helpful chef with a courteous "how can i help you" but with a rude and ready to fight woman whose first words were that we were going to have to pay for the food that was cooked. we very politely informed her that our friends cancelled that order and left due to slow service and bc the waitress told us it had not been prepared yet. she was very argumentative and unkind to put it nicely. after being yelled at by the chef for about five minutes (she was calling me a liar and telling me i had to pay for my friends food, which i never said i would not do, i just wanted to voice the complaint) my husband had enough and said we were leaving. we stood up as did most of the rest of the party and at that point she threatened to call the cops if we left. we had not had even a bite of food and felt we were within our rights to leave refusing service from someone who would treat us this way. my husband then used a few choice words he should not have, but he had clearly been pushed to his limit. i escorted him outside to cool off and assured the nasty woman that she would be paid but that we wanted our food boxed up to go and we were certainly not happy. we were acused of "causing a scene" which is absurd considering she was the one who came out of the back in my opinion looking for a fight.

i have never in my 32 years ever been treated so poorly by a chef or by anyone for that matter in a public place. i was apauld at the manner in which this lady conducted business. i have never even made a single complaint in my life in a restaurant, never sent food back and i am not a high maintance customer. i actaully have worked in food service, as have several others members of my party, and we know how a retaurant and a kitchen should be run and are usaully very sympathetic.i have never written a single review on a website such as this, but this was ridiculous! we also tipped our poor waitress as we felt sorry for her for having to work for such an unkind, unfeeling woman. (we heard her being yelled at by the same chef in the back)

as we were leaving i heard the chef agruing with yet another woman at another table for what sounded like a similar situation with slow food and bad service.

to be fair, the food was decent and i might have reccomended thisplacehad we not been treated like trash instead of customers. instead i would tell anyone considering this restaurant (and did to several on the street that day) to pass it by due to what is clearly a staff problem in managing customers properly.

horrible customer service and ridiculous prices. i have called the red gravy on numerous occasions toplacelunch orders, and every time i am greeted by a person who is extremely rude. just this morning, i called to discuss what meals would be good options for a vegan/vegetarian, and i was told that the red gravy is vegetarian. really? is that all? should i order only red gravy for a lunch meal? when i questioned the girl on this, her response was that they were slammed, and to look at the website if i wanted more info. i know you may be busy, but i am a paying customer too, and i deserve just as much time and attention as someone who may be in your restaurant. i have also placed a delivery order with red gravy before. they were a block away from my work building, and i was very pregnant and very busy with work at the time. not once did they mention a delivery fee. especially for a one block delivery costing a rediculous amount of money. so one sandwich and an order of fries ended up costing me $20. i will never order a delivery from them again. and before you decide to respond to this post red gravy - as i see you have responded to all negative posts on here - spare me. i've read your responses to others and find them very condescending. you are so quick to make every excuse in the book for your poor service, but not once do i see you taking responsibility and apologizing for you and your staff's actions. that's poor business, especially when there are so many other good places to eat in this town.

called toplacean order for delivery and was placed on "hold".. which is a nice way of saying they set the phone down. they were busy, yes, i listened to them take a bunch of orders and then nothing. after 9 minutes i hung up and called again several times before it was answered. i told the girl she'd left me on hold for 9 minutes and i just wanted goplacea delivery order. she told me to give her another minute and then left me again for 5. this is not the first time i've been unable to order food from thisplace(it's the third time), but it's the last time i will try. i will not beg for service.

terrible service and food. my husband and i live in new orleans. i had seen the urban spoon review of red gravy so we thought it might be fun for breakfast. the service (what service?) was terrible. first, we went in, there were two tables of the 6 or 6 filled. so we sat down. neither of us noticed the sign saying order at the counter. after about 5 minutes, we started looking around and one of the two waitresses finally said, you have to order at the counter. we both looked at each other as if to say, ya could have told us that a while ago. so it didn't start off well. i went to the counter to order. just as i did, one of the waitresses dropped something in the back. not food for an order or anything, so the second waitress and she proceeded to clean it up. i looked at them comically and one looked up and said, we will be right with you, we have to clean this up. well, one of them could have handled it while the other took my order, but they don't work for me (thank goodness) so i guess they can decide the order of priorities. i ordered, got our coffees (yes, you get everything yourself, like a buffet almost) and we sat and waited. the food did come. what was it like? well, i won't describe my husband's because i didn't eat it. he said it was ok. i had been looking forward to the omlette with meatballs and red gravy. the name of theplaceis red gravy, right, it should be pretty good, right? so the omlette has some meatball in it, but it mostly was an unflavorful egg and ricotta cheese thing. there was a teaspoonful of red gravy on the top, not even enough for me to taste and tell you if it was good or not.
we had gone there at 9am for breakfast on a weekday morning, when nothing else was going on in town. the two entrees cost $30 with just coffee. yikes. there was no reason for it to be so bad except that it is just bad and it was expensive on top of that. so, all in all, i would not recommend this place. there are too many good places to eat in new orleans to waste your time and money there.

great new restaurant. for only being open a year, thisplacehas taken the city by storm. i love the red gravy, lasagna and fried chicken and when they offer cranberry/habanero jelly you know you're in the presence of something wonderful!! it's a small establishment with limited hours, but delivery is also a very thoughtful option. we'll visit it again and again when in new orleans.

red gravy is a really greatplaceto eat for lunch. i haven't tried breakfast yet. there are several specials everyday and everything that i have eaten was made at the cafe. great lasagna, very tasty giant meat balls, rice balls, mussels, key lime pie, orange citrus cake, and more. my buddies and i eat there at least once a week.