we've been coming to the plough for years (would honestly estimate 10 times over the last 4 years) and we usually love everything about it. the decor, the atmosphere are perfect, and the food usually is to match.
however, yesterday we had our first truly bad experience at the plough.
after finding out our booking wasnt written down and didnt exist upon arrival, we were bustled into a busy section right next to the front door on a awful melbourne night. ah well - the food will be worth it (!)
after being seated and given our menus, we battled and battled to get a waiter's attention to take our order. after making eye contact, he finally came over but didnt say anything, and seemed like he was trying to get another waiter's attention.
after taking our orders, we realised we forgot to order drinks. again struggled to get a different waiter's attention to take our order, to have to ask again 15 minutes later (had obviously been forgotten).
the food came out, and the 300g porterhouse was incredibly bland. it was cooked well, but i had to put so much salt on it just so it had some taste. my girlfriend also couldnt finish her duck, and we left with a pretty bad taste in our mouth.
as a disclaimer, the restaurant was pretty busy on a cox plate saturday night - but it's no excuse for poor service and attitude. safe to say we won't be making the trip over town in a hurry anytimesoon.