a big establishment...overwhelming almost. i wonder how they keep tabs on all their customers. i don't like it's busyness but i always give restaurants one try even though at first impression, i'm not thrilled by certain things. also, i was meeting with a friend for a play date and well, papachino's is known for being kid-friendly. i enjoyed the wings with blue cheese for a starter. generous portions and the sauce was just everything. i had the pulled pork belly something, something with onion rings and it was okay. again, i keep trying pulled pork belly hoping i'll hit it off with it but no. it just isn't for me. my friend enjoyed her meal too as did thekids(ribs & chips). they're generous with their portions and i guess this is what makes the restaurant so popular.
the food itself is so so. although they have such a wide menu (big, big bonus) that i can't say that their food generally is so so. i'd have to return at least three times to make that kind of conclusion. but the meals we ordered on that day are just alright. however, presentation is great. they do make their food look as appealing as possible.
the service was good. all the waiters are attentive and as helpful as possible. they're busy so turnaround times can be a little slow. sadly, i wouldn't return. the place just has a gloomy feel inside and nothing about it moves me. even if my son wanted us to go to a kid-friendly place, i'd pick other places before this one.