worst restaurant experience ever. my wife and i were dressed up for a wedding and thought we'd go somewhere nice instead of eating the buffet at the wedding, bad mistake. we started at oceans, the atmosphere was worse than you'd expect for a lower priced chain, but we decided to give it a try. waited 15 minutes before a server finally made it to us, gave her a drink order and had to almost grab her to order some sushi as an app. fifteen minutes later, no drinks, no sushi and no server to be found as she was busy waiting on the two four tops that were seated in her section after us. we'd had enough and were going to leave but thought we should tell the mgr (if we don't he never hears about it and we really do wish they were better), i take him through our issue, he says "let me take care of you and you tell me if things get better", even offers arthurs which we ultimately take him up on. wife has lobster (over cooked), i have tuna (even more over cooked, and cold) and it takes a long time to get the food. the server advised that she was in the weeds so we cut her some slack. bill comes and it's full list, i pay and ask the server if the mgr advised her of our bad start, she tells us that he did and that he told her to give us free desert, but since we didn't order any, well there wasn't anything she could do for us. nice lady, tried hard, but way over booked in her area. net we'll listen to our friends in the future and will stay away from jerry's restaurants (we tried the brazilian steak house, stunk, we tried the mexican and italian restaurants, both horrible experiences) as they have no clue on how to give even decent service. thefoodis hit and miss at best.