i had dinner at nusrat, the place could have easily gotten a 5 if they have a proper reservation system. i had a reservation at 9:30, and was askedtobe there a bit earlier. i arrived at 9:15tofind a crowd of people jumping over each other tryingtoreach the hostess when i gottoher gabe her the reservation information, she asked metowait nexttothe bar which i did. i expectedtobe seated at 9:30, but that wasn’t the case. i hadtowait till 9:47tobe told my table was being prepared. i was takentowait in another area for another 15mintobe seated making my waiting time closeto35 min given that i had a reservation. don’t over book the place it’s disrespectfultopeople who are comingtopay a lot of money for food. the customers should be treated in a more dignified manner. based on that the place should get a 1. the food is a different story, and it is the only reason the place got a 4. but it is still no excusetotreat people like this. the staff serving the food was very polite. the gold steak was satisfying. the gold beqlawa was also good. the food was great, service needstobe changed asap.