i had dinner at nusrat, the place could have easily gotten a 5 if they have a proper reservation system. i had a reservation at 9:30,andwas asked to be there a bit earlier. i arrived at 9:15 to find a crowd of people jumping over each other trying to reach the hostess when i got to her gabe her the reservation information, she asked me to wait next to the bar which i did. i expected to be seated at 9:30, but that wasn’t the case. i had to wait till 9:47 to be told my table was being prepared. i was taken to wait in another area for another 15min to be seated making my waiting time close to 35 min given that i had a reservation. don’t over book the place it’s disrespectful to people who are coming to pay a lot of money for food. the customers should be treated in a more dignified manner. based on that the place should get a 1. the food is a different story,andit is the only reason the place got a 4. but it is still no excuse to treat people like this. the staff serving the food was very polite. the gold steak was satisfying. the gold beqlawa was also good. the food was great, service needs to be changed asap.