morton's the steakhouse

worth the splurge!. went forrestaurantweek menu last night and was very pleasantly surprised. at first glance, menu looked a bit boring but morton's took simple dishes and made them delicious! i really enjoyed my first drink "cool as a cucumber" from the bar and dinner - ceasar salad, filet mignon, side of sauteed green beans and cheesecake for dessert - were all cooked perfectly. portions are extremely generous, ambiance resembled walking into a wine cellar - my dream wine cellar - and service was impeccable. overall pricey, but totally worth the splurge!

i feel generous giving thisrestauranta 1 star.

let me preface this review by stating that we are a foodie group of over 6,000 members. we go around the central florida area experiencing fine cuisine restaurants.

i booked a 7 pm reservation in january for a valentine's day dinner party of 15. therestaurantcalled me at 3:30 pm (2/14) and told me that therestaurantneeded to push back the reservation by 30 mins because they were overbooked.

we all arrived at 7:30 pm and were told that only half of our table was ready. we could see that therestaurantwas busy so we waited outside until our table was ready.
by 8 pm we were served prosecco champagne outside because our table was still not ready.

we were finally seated at 8:20 pm and had our water glasses filled but it took a while to get our drink orders taken.
by 8:45 pm we had still not ordered food. when our orders were taken, a few members of our party ordered from a full course menu. because our table was long, not all of our party knew about this full course option, so they chose the regular menu.

those who ordered the full course menu received the lobster bisque appetizer cold and one person in the group did not get his bisque because they "were out". he was given an alternative soup.

during this entire time we watched many other patrons come in, eat their entire meal, and leave.
there were many times when our water glasses weren't replenished and we had to ask for refills.

our waiter/waitress were completely inattentive to us sitting there waiting for our entrees to arrive and did not offer us refills on wine, nor did they provide us with updates of when our food would be ready. it did appear that they were understaffed because our waiter/waitress had many other patrons; not just our party.

it was almost 10 pm when the entrees arrived. the quality of the food was good, but serving cold lobster bisque, running out, and the prolonged wait times had already set the tone for the remainder of our meal.
the staff appeared extremely rushed. those who did not order the full course meal were not offered a dessert option.

because of the late hour, many chose to take their entrees home.

we spoke with the manager (adam) about our overall experience. i let him know that we have never had this type of experience at eddie v's or any other restaurants in the area. he stated "but you've never been there on valentine's day". he also said that he could not control the party before us as they stayed 2 hours and that was the reason behind our being seated late.

we were beyond frustrated at this point; how does another party staying late concern us???
i told him that if they were that overbooked they should have never accepted my reservation or made sure they had enough staff to accommodate our party. we were the only large party that night. we were also told that you would have to "ask" for the full course menu. i told him that we are one table. why provide this option to only part of our table?

he kept apologizing and saying that he doesn't know what more he could say. it is noted that after the discussion with the manager, the wait staff then asked if we wanted refills on our wine (after eating our entrees).

we finally paid our tabs and walked out of therestaurantat 11 pm.
this was for an original 7 pm reservation.

with the exception of one person, the rest of us had never eaten here.
i had heard great things about therestaurantand the quality of food was overall good at best but it was not what we expected.
the overall service was absolutely the worst that we've ever experienced.

last month we went to christner's prime steak and lobster with a party of 21. the food, quality of the restaurant, ambiance, and service was top notch and way beyond our expectations. coming to morton's after dining at christner's was extremely disappointing.

it's sad that arestaurantof this caliber can not provide that same quality for large parties on a special day like this.

we will definitely think again before ever coming here in the future.

very good service, nice atmosphere, excellent food. really enjoyed my return to thisrestaurantafter being out of usa for so long. price remains high but the quality makes up for it...

time warp dining in prehistoric times.... after receiving numerous emails begging for repeat business, we decided to go to go back in time to visit the cenozoic prehistoric era of arestaurantmorton's the steakhouse. our entire party of 4 debated about going since the menu only caters to carnivores, and people as old as the prehistoric times itself. one of our party is on the paleo diet, so we relented and then agreed, despite the many past lack luster meals that we have been served there. upon arrival, we entered a restaurant, mind you, it was a friday night and halloween, that had perhaps 3 tables of geriatric diners. it was 7:30 pm.! from the moment our server arrived, he was worse than a barbaric caveman ...i thought perhaps since it was halloween, he was impersonating a server since he clearly had no idea of what customer service and "fine dining" entails(which morton's wants to believe they offer). need i say anymore, the evening went from bad to worse, at one point he was literally tugging my salad away from my hands.
the worst part of the experience was that i left my prescription reading glasses on the table in clear sight of our party. i walked out accidentally leaving them, and by the time i realized that i had left them behind, amounted to a total of getting into the car, and then getting back out and going back in to therestaurantto retrieve.upon explanation to the manager, he began arguing with me that my glasses were not on the table, which i think was rather strange, when he never walked back to ask our server or the busers clearing the table about my glasses. i walked past him to see for myself, by this time the table was cleared. he was very rude and said to leave my phone number. end of story, i never received a follow up call. usually most professionals at least try to smooth things over, right?
i decided to go to morton's corporate website and file a complaint, and guess what...
corporate must have come out of the same prehistoric cave of customer service training that their charlotte staff offered. i was treated rudely, argued with and told it was too bad, if i did not like it i could file a police report!
wow...if you decide to go here, i hope it's because you are on the paleo diet...because that would be maybe the only reason why to frequent arestaurantthat is truly a dinosaur.

made a reservation on valentine's day eve. was told that i could only get a reservation near the bar i asked what the difference was. i was told tile versus carpet. this was the worst service ever in a high bendrestaurantstyle versus carpets this is the worst dining experience in a high end restaurant. the waiter approached us with espresso after we had our starters. the meal was good that we had to wait for about 20 minutes after the meal for a to go box and another 10 minutes for the check. even the water was not refilled. they should seriously look at how much the barmen are expected to work. they compromise on service but not on price. beware

when i dine out price really isn't a concern but when i choose to eat at arestaurantwith prices like these i have a certain expectation of the quality of food. i was not impressed.

the steak was just ok. the lobster bisque was extremely bland. i get lobster bisque at every time it's on the menu at a restaurant. this was literally the worst i've had. that is not an exaggeration.

i also felt that the lack of care with regard to their restrooms was concerning as well. you can't just clean a restroom in a busyrestaurantonce a day. sorry. you're not a mcdonalds.

morton’s steakhouse is great for gluten free dinning. they have a separate menu for us too all of their steaks and fish dishes can be made gluten free; minus the au jus sauce.   all salads, with a few exceptions (i.e. croutons and salad dressings) are gluten free too. our waitress was very aware of gluten allergies and was able to accommodate for me. she went out of her way for me and let me pick sides and desserts not offered on therestaurantweek menu for no extra charge. our waitress was extremely friendly and very knowledgeable about the food and the wine list. the wait staff was attentive but not overbearing. but shaking my hand at the beginning of the meal, that was a little much. in the beginning of our meal my water glass was constantly filled, but as the night went on and therestaurantgot busier, i was left with an empty water glass a few times, which shocks me we all started out with the morton’s salad – eggs, anchovies. all salads are gluten free (minus the

morton’s moved from their long time back bay location and has made a presence in the seaport area. on a lightly drizzling evening, we circled the seaport block several times for street parking and instead of continuing on the search, we decided to valet at therestaurantfor $16. we were looking forward to attending morton’s steakhouse seaport tasting series   to benefit the  boston bruins foundation . on the fourth monday of every month through november 2012, from 5:30-7:30pm patrons can enjoy a several specialty beverage selections along with morton’s delicious bar bites. we sampled a generous sampling of appetizers and drinks. tickets are $40, inclusive of tax and gratuity and a great way to support a meaningful cause. the remaining series are on august 27 (summer whites), september 24 (classic bourbon cocktails), october 22 (american craft beer) and november 26 (wines of the northwest). as we entered the spacious entry, we were greeted by

i cannot say enough good things about this restaurant. i wanted to find a nice date nightrestaurantfor my husband and i to celebrate our anniversary. i was hesitant to celebrate at morton's after reading mixed reviews, but i am so glad i did. we were early for our reservation, but they were ready for us and greeted us by name. our waitress was fantastic! she knew the menu in and out. the food was fantastic! i ordered the filet with shrimp and scallops, and all three were delicious! my steak was cooked perfect, a surprise since most restaurants want to cook a medium steak medium well. my husband was pleased with his new york strip as well. our waitress surprised us with a complimentary dessert, picture, and anniversary frame. yes, thisrestaurantis on the pricey side, but absolutely well worth every penny! if you are looking for a nice place to celebrate, or have a quiet romantic evening, this is the place. we will definitely be back!!

too loud!!!. my wife and i, along with my sister and her husband drove to louisville from central indiana just to eat at morton's.

as always, the food was excellent but the noise was way too loud. it could have been the two very large parties that were dining while we were, or it could have been the music that was turned on way too loud...perhaps in an effort to drown out the noise from the two parties...but either way, it was crazy loud in there. i didn't expect arestaurantof this quality to have these issues.

perfect in every way. dinning at morton's was a wonderful experience, the staff was attentive greeted us and introduced themselves by name which was different and made us feel very comfortable. we were seated in a nice corner booth just as request. therestaurantis beautiful they kept the dark wood and feel of the old place just modern and clean. fresh flowers, wine bottles, pristine white table cloths and upper end sports memorabilia was nice the ambiance was great. our server was rodney a very pleasant gentleman who was wonderful in his presentation of the menu. from the drink menu (great beer selection) thru entrees, side dishes to the desserts. he answered all our questions my dinner guest a foodie so she had a few good thing he knew his stuff. my appetizer choice the jumbo lump crab cake with a mustard-mayonnaise sauce it was perfect with large pieces of crab, firm held together well the color and texture were perfect, a lot to be said for using clarified butter when cooking. cindy's choice lobster bisque a thick, well seasoned creamy soup with a nice color which unfortunately i did not get to sample. for the entrée's we chose filet mignon, colossal shrimp alexander both were perfect. vegetables included
sautéed brussels sprouts with bacon and shallots and sautéed button mushrooms to top it off a
grand marnier soufflé that was fluffy warm and perfect.

the morton’s seaport location sings spring and summer to me. overlooking the bustling boston harbor, therestauranthas that feel that only places near the water have, open, bright, almost like you are on vacation. megan had gotten together a group of us for the tasting, and daisy and i were the first to arrive. before we headed into the tasting room, jen joined us.

best filet mignon in charlotte. one should know that i don't like the morton's chain on principle. they always seem to price their food $5-10 dollars more than their local competitors and i always thought dining there was more of a way to show-off than to enjoy good food. because of this, i have been to other locations on business trips, but never visited the one in my hometown.

despite my reservations, i decided to visit during charlotte's recentrestaurantweek. we were eating with friends who live uptown and it is tough to beat 3 courses for $30.

i was blown away at the quality of service and incredible food we received. salads were huge and very tasty. we also ordered a dozen raw oysters (i know... oysters in the summer) but there was a craving at the table and it was satisfied with flavorful treats that were presented excellently. for dinner, all four of us got the filet (only steak option on the special menu). every person was blown away. of course all were cooked as ordered, but beyond that, the taste was phenomenal. even though i am a dedicated rib eye fan, i have to admit this was one of the best steaks i've had in a long time. desserts were equally as impressive and the recommended wine was great too. my one complaint is that they didn't do the normal pre-order steak & lobster presentation, but they certainly made up for it. all-around this was one of the best dining experiences i've had in a long time.

i will probably always balk some at the price, based on the amazing non-chain options charlotte has, but my wife has already informed me that she knows what she wants for her birthday meal this year.

kudos to charlotte's mortons for stepping it up duringrestaurantweek and converting a skeptic into a repeat customer.