madras pavilion - itc grand chola

inr 2500 was worthless for such horrible spread, particularly vegitarian. dingy dining place, poor service compounded the sad experience we had. its lost its place as a 5 star. not going there anymore.

could have been a better menu with better taste. 3800 for a buffet seems to be pretty high for this quality of food.

ambience 5/5
food 2.5/5
service 4/5
vfm 3/5

after hearing a lot about this place visited for a team lunch.
i was awestruck with the architecture and interiors, ambience is top notch. may be because of all good things heard and hype of ambience my expectations are quite high for food, though spread was huge i really dint enjoy food much, most of the dishes were flat , nothing amazing or appealing. only thing i was happy about is ambience and desserts.
food is very ok for the bomb they charge

4 of us went to this place after a lot of discussion, given the fact that, we do know upfront its gonna be quite expensive. the restaurant is pretty fancy looking with great and spacious seating. you have a lot of space to breath and walk. coming to food. we were served starters on the table. the starters tasted pretty good, with a chicken with seasoning being very good (some of friends, dint enjoy it much though). the main course had a decent spread, esp a lot of authentic south indian dishes, like rasam, sambhar, etc. what dint strike a chord was the spread of non veg. there were very less mutton dishes and no mutton starters. also the taste and flavours were kept at 'mild' level, may be because the target audience were foreigners. a good spread, with much more cuisines and some stronger flavours would have made me like it. nevertheless  the food and ambience is atleast a one a time checkout (and may be more, if you liked it). the waffels at the very end was brilliant. pretty good desserts collection !

so i came here for team lunch. my first time to itc grand and boy is this place huge! i couldn't stop but admire the place.
now for the food, i had extremely high expectations for this place but was disappointed badly. the spread was vast but it didn't taste any special and i have been to many buffets and i know it could be made special. it looked as if no extra effort was put into this(no offence to all the hard work done by everyone to have setup such a vast spread). 3 dishes, the south indian lamb curry, chicken in oyster sauce and another one which i don't remember was super salty. i don't know how the chef could have missed that. then there was another minced lamb gravy where the meat tasted raw. starters were less. the chicken and prawns starters were good. the south indian style fish gravy was excellent. tasted like my mom's fish gravy. that and white rice alone would make any fish gravy lover happy.
now to the service, i have been to cheaper buffet places and have seen more smiles and pleasantries. everyone seemed super dull. no matter how much i smiled or said thank you, the response was cold. was not expected from such a place. they did go out of their way to our requests and the senior most staff or manager or whatever were way better than the general staff.
i guess i went there in a super bad day and i got extremely unlucky that i couldn't enjoy it as much as others here have said.
i will try giving other restaurants/cafe inside a chance. so whether you will take the risk and pay so much from your own pocket and go is up to you. if asked me again, i would rather go elsewhere that charges half of this and enjoy my food.

been to madras pavilion in april. we 5 went. except for the starters chicken, prawns and sambar rice.... rest we dint liked much. we tried almost every dish and felt disappointed even with the desserts. may be not suiting the south indians taste buds. 3 rating is for the ambience and the grandeur....woweww..... not sure what went wrong, planning to visit again.

great buffet and ambience but the service and hospitality is simply out of the world.

loved the salads and desserts. not a lot of options for veg starters though.

buffet is 2300/- all inclusive.

exemplary buffet with variety of dishes from various cuisines. must try for all the foodies out there. worthy of the price you pay for it. known for it's largest buffet in chennai. went there for my girl's birthday lunch. it was nice of them to serve us with the complimentary birthday cake. the cake was delicious too.

this place is perfect grandeur and you will be treated so good that you feel extra special. they serve only buffet and you have live kitchen mostly.
the starters are good, you have chinese counter, pizza, indian briyani and all tastes really good. but for the price paid i think they must serve something super good and different.
we were given a birthday cake as complimentary and that so nice of them. once in a while for a royal feast this place is remarkable. cheers 🤘

simply awesome. one brilliant experience with top class dishes. the ambience is just extraordinary. very friendly service by the staff. i wanna go again n again. wide spread buffet for dinner including pork, beef, lamb, prawns n a lavish spread for veg dishes too.

one beautiful place to have a peaceful lunch!
madras pavillion is known for its ambience but i would say its really great in ambience and as well as the food! the staffs were veryyy kind and greeted us well.

the buffet costs 2175 including tax per person. they had a huge variety of dishes! both veg and non veg had equal number of dishes! the chicken varieties were really good! the peri peri chicken ofcourse was my favourite!
the pork dish wasnt good enough! it wasnt cooked properly! the fish fingers were also a bit hard.
they had 4 types of biryani, among which mutton was my favourite❤️. they had chat counters, north indian dishes too.

lastly the desserts were amazingly super. the mousse cakes and icecream and coffee cake was marvellous❤️.

rating would be-
food-4/5
ambience-5/5
service-5/5

had a delicious lunch at madras pavilion recently. must say, the dishes were as authentic as they could be.

being a vegetarian didn't really come in the way of enjoying some mouth watering dishes like errasari fry, banana flower cutlet, quinoa sweet potato.

my friend enjoyed the nethli fry and tandoori lamb chops. in her words, the meat was tender and perfectly spiced!

highly recommended.

went on a saturday evening with a bunch of friends for the dinner buffet with drinks included. at the price rs 3000, the range of drinks included was good which made up for the food which was below par. veg starters were very limited and even the main course did not attract either for both veg and non veg. service was poor when you are such a bigger brand!!

the fruit salad counter was a joke with very limited fruits. itc mp needs to improve on their dessert section.

thanks to mangal for guiding me through the course. loved the hospitality!

the hotel mesmarises me, everytime i come, great rooms, high teach. and stuff. the brunch is fantastic, the people are amazing and always smilling and healpful.
look at this, feast to the eyes as well.
and the chefs come out and communicate. i feel that is the right chord they are striking.
thank you chef badri.