my lupie's expereince. when i first went to lupies, the food i ordered (chicken wings) was good but the customerservicewas poor. as for the customer service, someone in their kitchen area saw us come in and held up 2 fingers (which meant 2 people) we nodded yes and then he (without leaving the kitchen area) "pointed" to a table for us to sit at which was near the kitchen. when he finally came to the table he slid some menus at us and became rude after my friend ask would he suggest something on the menu for her because she had not been to the restaurant before. he answered her by giving a smart answer which referred that the request suggesting something from the menu was unnecessary. he was cold and appeared distracted as he looked at us with his cap sitting backwards on his head. my friend placed her order (that he finally did suggest) but did not like the food she ordered. she described the meal as plain, no little flavor. she ate the wings from my plate for the rest of our dinning. we recently went back to lupies for the wings because they were the only thing that seemed really good. this time the wings were horrible and a waste of money. we also ordered the chile dish (2 different types) and they both were just as bad. the waitress later came by and asked how the meal was and i said "not good" and she turned her head and walked away--don't ask a question if you don't like the answer. you're pretty much gambling your money because you don't know when the meal may be good or not. because of the chicken wings at the first visit my friend was going to recommend it to her sister, but she has now decided not. she and i have decided that we will not go back nor recommend lupies to others. we did observe how they treated other people, who did not look like us, a whole lot better. whether or not these people were served better tasting food, i don't know, but theservicegiven to them was more pleasant.
-----22 dec, 2009-----
my lupie's experience. when i first went to lupies, the food i ordered (chicken wings) was good but the customerservicewas poor. as for the customer service, someone in their kitchen area saw us come in and held up 2 fingers (which meant 2 people) we nodded yes and then he (without leaving the kitchen area) "pointed" to a table for us to sit at which was near the kitchen. when he finally came to the table he slid some menus at us and became rude after my friend ask would he suggest something on the menu for her because she had not been to the restaurant before. he answered her by giving a smart answer which referred that the request suggesting something from the menu was unnecessary. he was cold and appeared distracted as he looked at us with his cap sitting backwards on his head. my friend placed her order (that he finally did suggest) but did not like the food she ordered. she described the meal as plain, no little flavor. she ate the wings from my plate for the rest of our dinning. we recently went back to lupies for the wings because they were the only thing that seemed really good. this time the wings were horrible and a waste of money. we also ordered the chile dish (2 different types) and they both were just as bad. the waitress later came by and asked how the meal was and i said "not good" and she turned her head and walked away--don't ask a question if you don't like the answer. you're pretty much gambling your money because you don't know when the meal may be good or not. because of the chicken wings at the first visit my friend was going to recommend it to her sister, but she has now decided not. she and i have decided that we will not go back nor recommend lupies to others. we did observe how they treated other people, who did not look like us, a whole lot better. whether or not these people were served better tasting food, i don't know, but theservicegiven to them was more pleasant.