not good. we decided to try a new place for dinner one night and after looking through the clipper magazine, we made a decision to go to loxley's. we pulled up to loxley's and were pleasantly surprised to find a very nice outdoor seating area on a nice warm sunday night. it was not crowded, and we were seated right away. it took about 10 minutes for the waiter to come over and greet us, though he was a very cordial person. it then took another 15 minutes for him to come back with our drinks to take our orders. the three of us ordered an appetizer and one entree each (my husband the sirloin steak, myself the loaf of stew, and our friend ordered the porkloin). i thought the prices were pretty high, but figured it must be worth the money. we waited over 45 minutes and didn't even receive the appetizer. we barely saw our waiter during thistimeso we couldn't even ask what was going on. finally the waiter appeared and sheepishly admitted that he had forgotten to put in our order and that he had thrown it away. he offered to buy us a round of drinks and put our order in again. the three of us weren't in the mood for drinks, so he offered to take 50% off the bill. after he offered this, we figured that we would give it another shot, so we re-ordered our food, nixing the appetizer, hoping that the food order would be put in right away and that we would receive it soon. we waited over another half hour before our food finally came out. during this time, my husband happened to overhear the manager talking about our table and mutter something about "a bunch of kids" in a demeaning tone, which we were offended by because we were not acting in such a way. anyway, my husband's steak wasn't even close to the way he had ordered it (it was almost well-done and he had ordered it medium-rare). the manager came over to ask how things were going and my husband told him about ths steak. the manager apologized and offered to put another steak on the grill for him, but by thattimewe had already waited an hour and a half for our food, which my husband stated. the manager apologized again and came back with a $15 gift certificate for each of us. the loaf of stew i ordered was not good at all, i would highly discourage anyone from ordering it. it was more like horse meat in a tiny bread bowl, in a sauce that resembled cheap stir-fry sauce. our friend commented that his porkloin was okay, but it was a very small portion (it was basically two very thin pork patties atop some mashed potatoes) and he left hungry. we finished our meal and waited for awhile to get the check, which upon examination, we found that we had been charged full price for our meals, there was no 50% off to be found. the waiter insinuated that the gift certificates were supposed to be in place of the 50% off, but to be honest, we would not even have considered staying had the waiter not offered 50% off our meals. the least they could've done was take my husband's steak off the bill since it wasn't prepared correctly. so we ended up spending $75 on three meals that weren't very good. and now we have to come back to this place to use the gift certificates, even though we have no desire. my overall assessment of the place is that the service is pretty bad, the food is not at all worth the price, and that the bar is probably what keeps this place going. it's really a shame because it's a neat concept of a restaurant with the way its built and with donating to charities (though all they really do is jack the food prices up so they have the money to donate, if they even do donate it, who knows). i've talked to a lot of friends and family since then, who have heard nothing but awful things about this place. at this rate, it won't be in business long with this kind of service and the bad reputation it's beginning to develop...there are just too many other good places to go to in lancaster. don't waste your time!!!