lone star

i have eaten here twice in the last few weeks and both times the staff were wonderful. they were friendly, funny and helped create a warm environment. the mains are enormous and whilst it is not fine dining it is great if you want just a relaxednightout. if you don't have a big appetite just order an entree, then you might have room for the desert menu!

after most of our group registered for the hawkes bay half marathon and 10k, our focus turned to dinner so we crossed marine parade and found ourselves here. seated straight away we ordered a few drinks to tide us over until we figured out what mains to order. pretty much went with the classics - johnny cash stashes, ribs, steak, nachos and a burrito. judging by the empty plates soon after i'm guessing everyone was happy with their choices. did notice that the coleslaw they served was dressed better than the last time i'd eaten at a lone star so nice work there. front of house and the service team were friendly and working well so all in all a goodnightout.

very, very good service from our server called lucy.
the red-neck ribs are to die for and the 9 piece portion is huge.
ended the meal with a jack daniels chocolate mudslide that is the best i have tasted in my 46 years on earth 😁
this place is really busy on a fridaynightand now i understand why.

i arrived there at 8:30pm on saturdaynightto be told they were no longer doing meals, only desserts. lone star advertises itself as being open until late, which gives them flexibility, but 8:30 seems excessively early to be closing the kitchen on a saturday, and makes them an unreliable option to dine at. disappointed.

we went out for datenighthere and i really enjoyed it the ambience was nice....the food was delicious we shared ribs for an entrée they were really good.....i had crispy skin duck which was very tasty and my husband had lamb shanks which he thought were a tad small but still good. service was friendly and prompt overall goodnightout.

visited lone star napier recently to celebrate a friend's birthday. my friend phoned ahead of time to make a reservation but was told they did not take reservations. when we arrived we were asked if we had a reservation????? we were a party of four adults. i knew as soon as my plate of food was placed in front of me that i was not going to eat it. kitchen staff need upskilling in presentation of food - particularly mains as i could not really fault the dessert which was offered free in place of the main that i did not eat. another member of our party was also disappointed in his meal and ate very little.

first impressions do count - especially with food. we do eat with our eyes in the first instance.

i don't mid paying good money for good food but quite frankly i felt that your prices were very high (around $30 for a main) and i expect a lot more than what you had to offer for that price. i enjoy eating out, but ournightout at the lone star, napier was definitely not enjoyable.

we have been to the lonestar 4 or 5 times although we mustve been mad to go there the last time. onenightwe had to wait about 40 mins to be seated then another 30 to get our mains brought out - and then the steaks were stone cold! we asked for new ones but i suspect they mightve just microwaved them because the replacements came out pretty quickly. the wedges were burnt to a crisp and soggy as well. horrible. the next time we went (why i dont know) we took guests from overseas and the whole experience was virtually repeated. the ribs were tasteless, we were crammed in so tightly you couldnt move, and the list goes on. needless to say it was the last straw. yes, the meals are big but they are also way overpriced and you can end up spending a small fortune. never again.

i love visiting lone star, they are always packed so wait times can be a little bit (for me usually between 20-40minutes) but it has never bothered me as the atmoshpere and lovely service always makes thenightfly. food is wonderful i have never had a bad/bland or dissapointing anything from there and they do a wicked slushy cocktail that is only 4.50!!!
meals are huge! have only been able to make it to dessert 1nce but i intend to go just for dessert one time soon. it is one of my most favorite restaurants in napier. love it!

went for dinner and was not impressed.
1.phoned ahead to reserve a table for 5!
(response was; i'm sorry we don't do reservations)yeah right!
2.arrived and told there would be a half hour wait,and were asked if we had a reservation??
3.had to wait 15 minutes at bar to be served
(as only 1 member of staff on bar)
4.overall waited 20 minutes before we were seated for dinner.
5.then waited for 40 minutes for our mains,while being asked several times by waitresses if we would like more drinks!
6.the meal (the johnny cash stash) was burnt on the outside & the mushroom filling was bland!
this was my second visit, and to be honest, the food & service was 200% better thenightthat they opened.
thumbs down to lone star, on this occasion i was highly disappointed!