legends sports pub

"shame on you". well lisa, i feel i have been lied to. i was the one who called you, concerned about the negative story i heard about your pub. you told me, you and your daughter had apologized and i wanted to believe you. when i read your comments on this forum all i heard were excuses and commercials. i have read everything so far and i think the negatives are being easy on you. my review:
"horrible experience! worse ever!" was being fair with his account of the events, positives were where they were warranted, and the negatives in their place. "legend's", lisa the owner, your response to this review was shameful. your so called apology was underlined with excuses and back biting high school antics. especially the second to the last paragraph, you showed no class at all. true character is shown in times like this. at least your daughter was upfront with her comments and language, we do learn from our parents. business 101 "the costumer is always right." you are learning this the hard way i see, that's unfortunate. you would of been better off paying for the whole fight on your own. think of the incredible and invaluable publicity you would of received if you would of, could of, risen to the responsibility and owning up to your mistake and comping everyone that night, if needed be. shame on you.
"legend's is struggling," i applaud you and your comments. i felt nearly the exact same way, when i read the others. i love the way you can express yourself. i think it is fabulous that you would step up and make your comments known. "unbelievably dissatisfied," thank you for your input, it did add to the truth of what happened. "bree," in your comments not once did i read an apology to anyone. it doesn't sound like you have learned anything here, and instead it just sounds like you enjoy talking about yourself and being in a commercial. i know you are young and inexperienced but there are times you need to rise to the occasion. "use to be a customer," and "serious concerns," both, well put : ) dave, if you aren't one of the owners, in joey's defense, i thought you were also and it sounds like, through your comments, you don't seem to be a very nice person.
lisa, i also read your last comments. being an adult myself, my opinion is, you are the one not being the adult here. in joey's first review he asked you to contact him personally through his email and you chose not to. instead you made excuses, did commercials, lied and did some name calling yourself. most of all, don't break your arm patting yourself on the back. never did i read anywhere, a true, heart felt, apology to anyone, publicly or privately. again, shame on you !!!!!
i have had the opportunity to pass this story on several times and in every instance they have been appalled and wanted to make sure they had the name of the place correct, so they wouldn't make the mistake of going there.
" we reap what we so"

classiest of salt lake. love, love, love legends. what's there not to love? from the hd big screen tv's everywhere (not a bad seat in the house), to the newly remodeled bar. the dark wood everywhere and cleanliness is more of a scene from a upscale steak house, not that of a pub and grill, and the staff is charming and eager to help. and on top of all that, the food was excellent....even my fiance (picky) okayed it. would recommend this place to anyone that's into good food, atmosphere and service...but only if you're into that kind of thing.

atmosphere & food: damn good. i have been coming to legends since they opened, they have the best damn food and will accommodate any need you have. great place, great food, great people. and i was there for 2 of the ufc fights, and the crowd that the fights attract is really sad. majority of people are kind of rude, so that incident that happened was probably not legend's fault. these reviews are usually helpful but the novel that was written about the ufc incident is in no way explaining the food or customer service that i have experienced at legend's. so whoever wrote that review should get over themselves and realize that the rest of the customers paid it so why shouldnt they? and owning an establishment myself, i would be charged $1,500 to show the fights. i do not know what legends is charged, but i am sure it is the same. so be grateful that they put on this event everytime. once again, great food, great people and a damn good atmosphere, so meat-heads beware your reviews will not hurt their business..

one question..... i heard these guys have the ufc fights on pay per view!!! does anyone know if these guys have a cover charge?

davonte is wrong. sorry mr. davonte but we didnt know there was a cover charge and you have no idea what went on in the back. we were never told there was a cover and if we were we would have paid it. they put it on our bill without our knowledge and we werent told about it. the argument was never about the $5 cover charge. its the fact that they slipped it onto our bill without telling us. i have had them put extra drinks on my bill and when i told them i hadn't ordered these drinks they took them right off. no big deal. its the principal. im not paying for a charge i dont know about and no i did not know about it. as for the owners of the place i would love to bring in everyone and meet with you. i'd also like to hear why its ok to call us faggots and f*cking ***holes after the bills were already paid!!!! from your number one bar tender. who is also your daughter. she should be held to a higher standard since she represents the owners of the establishment. i understand people make mistakes but we were treated very unfairly. paying my bill, bringing people to watch the fights, spending alot of money, and then being called names and having the cops called on us. after we were all squared. i would love to get it resolved.

serious concerns. my serious concern is not necessarily the specific incident that is being discussed, but rather the owner's orginal response. stating that you found it to be alright to leave a bar in the hands of a 22 year old girl with fights showing and no security has me baffled. i will not return to your location simply for the fact that i will never know if i will be safe there.

hey my name is brittany mandryk i'm 5'3", long blonde hair, i'm 22 years old, currently 115 pounds, i enjoy long walks through the park, hockey, children, and world peace. which has as much relevance to the reviews below of the restaurant i manage. i love the restaurant i work at and always have fun getting to know customers, trying out new dishes to add to our menu, and coming up with new exciting seasonal drinks as i prefer to be refered to as the blonde mixologist.


-----15 dec, 2009-----

restaurant giving back!!. this place is great!! i'm so so so proud to be a part of this establishment! one of the few places in town that has free pool, wii, fundraising events for rmr special needs hockey team. thank you for creating a place with values, commitment to youth sports teams, community, i could go on!! i highly suggest the mountain west burger, as proceeds are kicked back to special needs programs and individual players who need help in sponsorship in order to afford the high cost of youth sports teams. keep up the great work, and thank you for your hard work and effort and paying it forward! :)

great food. so i stumbled onto this site on my iphone, and im reading what joey and nate said. i was there in the back room with all my buddies getting checked out in the front. i can hear this table complaining about a 5 dollar cover charge. we knew we had to pay for a cover charge, and i know they knew too. i was glad to hear the bartender girl to stand here ground. if they didnt pay the 5 dollar cover charge, the whole place wouldnt have paid either. they wouldve bitch just like you girls. im goin back to legends cuz of the staff,food,the service, and the free pool. thank you legends for your time takin care of our table.

use to be a costomer.. i have been going to jersey's/legends for the ufc fights for a long time. i take several of my friends there and we have dinner before the fight and drinks the rest of the night. i have never been impressed with their service and the food was average for a pub. i was unable to attend the last fight but my friends told me about the incident. i read the reviews here and have to say i disagree. i have never had to pay nor have i heard about the $5 cover. not that i would mind paying it but why would you charge a cover after the fact? furthermore why would you let it cost you customers? i have been in the management business before and this baffles me. i understand from the owners post that there was no security? you are lucky that this is all that happened. i cannot imagine the liability issues had there been a fight or worse. i will not be going to legends again. i am perfectly happy watching the fights at the point after where there is a $5 cover for fights, but you pay it when you enter. the service there is great and the food is also not bad. i'd welcome everyone offset by this event to join me there.

legends is struggling. i go to legends quite often. they're not the greatest and don't offer anything that you can't get at the more popular chains like iggy's or the sky box, but i try to support and recommend locally owned businesses as often as i can.

but sadly, i can say i will not be going back to or recommending legends ever again. i was at legends and witnessed the whole debacle that is part of the review, ""horrible experience! worst ever!" by user id joey. i was at a nearby table that night and had friends join me later there as well. for the record, i too, was not informed of the $5.00 fight charge. my friends who joined me after i had already sat down were not told either. so i don't find it hard too believe that the people who were complaining of the charge were not told either.

i'm quite disappointed in the owner's response. when i read it i understood only one thing to be clear: legends must be struggling. why else would a company take such a firm stance on recovering a mere $30? the principle of the matter maybe? if that's the case, they obviously do not understand the principles of customer retention, customer goodwill and instilling customer loyalty. this is evident in the way they treated these customers and their disregard for how their actions would affect other customers like myself. they have just sacrificed an unknown amount of future profits from those people, me and possibly others, based on the principle. which incidentally, is what the customers were arguing about all along-yes it was only $5, but they disagreed with the principle of paying for a fee that was slipped in there without their knowledge. i heard them repeatedly say they would pay for their bills, just minus the fee and they would have been ok paying the fee had they only been informed beforehand. a notion i completely agree with. i was quite annoyed seeing the charge on my bill as well. i understand the staff was supposed to tell everyone about the charge, but that clearly did not happen.

the bartender/waitress, whose name was brit according to her badge and the two reviews, acted highly inappropriately-it basically looked like a temper tantrum from a middle-schooler. as a fellow business owner, i know that you never treat customers in that manner, however wrong you feel they may be. i mean, come on, that's business 101. but i could have understood that she being human, simply made a mistake and dismissed it. but judging from the legends owner's response, i now see her behavior is simply indicative of management's philosophy. a philosophy i cannot and will not endorse. that of the bottom line being far more important than their customers.

legends must be struggling. i cannot think of any other reason why they would risk alienating customers for $30. it's unfortunate, but i would say you should avoid legends at all costs and go anywhere else. they weren't that great to begin with anyway, so you won't be missing out.

legends is so good!. i have eaten here atleast 10 times already and it has never dissapointed! when i get a burger, i feel like i ordered a piece of art work! it always comes out fresh and delicious. the buffalo wings are a must have as well. be sure to check it out. they also broadcast all the ufc fights which is awesome.