kilim

have been many times over the past year. this byo turkish must be one of the most popular restaurants for a reasonably cheapmealon jackson street. when nearby places are almost empty, this one is almost invariably busy. there always seems to be a slightly chaotic air, but the staff are friendly, helpful, and always seem to find us a table when it looks hopeless. for two, we usually order a vegetarian mezze and one other shared plate. the mezze is delicious and almost enough for two by itself. sometimes service can be a bit variable, but not for any other reason that there's a lot of activity and occasionally something - like bringing wine glasses - can get forgotten. kid friendly, bustling, good and ample food for a reasonable price. no wine list - byo only - but there is a good bottle store 50 meters down the road. worth a visit for a quickmealout in petone.

love how little and cosy this place is. the staff are amazing and attentive. never had a badmealand the range of food is good. probably not one for a big group of people (personally)

first visit here was for a birthday meal, service was good no complaints,mealwas great, piping hot, full of flavours, generous portions, ambience relaxed and pleasant will dine here again for sure.

wonderful service from a handsome young man, who was most helpful and exceptional at his job. as a first timer, i was recommended a dish and themealwas exactly!!! what he said it would be. meat was soft, salad was fresh, sauces were amazing and bread was done perfectly. so glad i tried here as above all my order was well worth every cent i paid and then some. will most certainly be returning and recommending

we have visited this restaurant many times in the past and have always been impressed by the great food and friendly service. however, last friday night we made the mistake of going there for an early evening (6pm) meal, accepted on the condition we vacated the premises by 7.30pm. normally this would have been ok as an hour and a half to consume amealis realistic. however, on this occasion, after having arrived on time at 6pm, our order was not taken till around 6.30pm and the mains not delivered to our table until just before 7pm. after consuming our main course, we asked to look at the dessert menu, but were told, rather abruptly, that there was not enough time left to have a dessert and we would have to leave. we explained that our slow-deliveredmealwas not our fault, to which the waiter (manager?) said that they were too busy to serve us!
so it looks like this restaurant, in its attempt to make hay while the sun shines, is overcommitting itself and consequently the standard of service is slipping badly. after being loyal customers for many years, we left feeling very disappointed and have no strong desire to go back. my rating of 2.5 would have been lower was it not for the lovely main course (iskender) that was servered: no complaints there.

i absolutely love kilim, it's one of my favourite places to go! the food is amazing, you get so much value for what you pay for. i loved getting the chicken meze as it comes with a variety of different things so i feel like i get to try a bit of everything there is. and themealis massive!
the staff are really friendly and are really attentive :)

booked a table for a group of  9 on friday night celebrating a birthday. we started themealwith curly fries (yum) and most ordered either mixed iskendar and doner kebabs for mains. they catered for different dietary requirements (vegan & celiac) andmealportions were huge, fresh and delicious - no one had room for dessert which was just as well, as once we were served mains, waiting staff didn't come back to check if we wanted anything else (the rating would have been a 5 otherwise). will definitely come back again

beautiful food! reasonably priced and no corkage fee! mixed grill was awesome, my friend had a vegetarianmealand even that looked delicious (and i don't do vegetarian) can't wait to go back again

my three friends and i dined at kilim in petone a few months ago and it was the worst restaurant experience any of us have ever had. despite booking a table for four people one week in advance, we were squashed in at a small square table for two. the couple to the left of us were seated at a round table and, when they left, they suggested we push the two tables together. the waitress walked past and half heartedly suggested the same thing, but made no move to try and sort it out for us. anyway, it kind of worked out - we had more room but one table was way taller than the other so it was hardly ideal.
we then placed our orders and waited approximately one and a half hours for our meals to arrive. by then we were all half cut despite the fact two of us were driving (perhaps because no water was offered). there were about six people working in the restaurant but not one of them came to offer any apology or explanation about the meals taking so long, it was only after we started to get a bit scratchy that any notice was taken of us. there was one younger girl who was very polite and helpful but the rest were extremely impolite and snotty, basically giving us rude stares and coming across like they couldn’t care less and we were the ones being rude for complaining!
about an hour into it a more senior waitress came over with a pad and paper, begrudgingly asked us what we ordered, and marched off. half an hour later three of the meals arrived, one of which was not the right order. the fourthmealarrived another 15 minutes later.
after practically begging, we were offered onemealfree. when we went to pay we felt like the worst people on the planet, despite us being the customers who had turned up for a nice girl’s night out and a simple turkish meal.
we will not be going back and it is definitely not on my list of restaurants to recommend!

this place is just round the corner and i've been well over 30 times eirther for a quick take-away lunch or a sit down meal, the food is perfect and you can't beat the price specially with no corkage fee however the customer service generally stuffs up everytime i bring people there and can be embarrassing when you've just raved about how great it is, the other week a group of us went for a sit down lunch and had a 4 year old child with us, i know they do kebabs on sticks so we asked if we could have one of those as they don't provide kids meals, the guy was very rude and (nearly yelling) told us they only do whats on the board which was a $16 mainmealwhich just wouldn't of suited a 4 year old, we ended up getting her a happymealfrom mcd's, the parents of the child were horrified and i was very embarrassed, also on another occasion i took another group their and they forgot my meal, after getting it 10 mins after the people at my table had finished theirs i finally got mine, they really should of offered a discount, if the food wasn’t so good i wouldn't keep going back.