was super excited when kanto opened next to the building i lived in (while i lived in manila). i used to go to their pioneer branch a lot in the years before but always had to drive, so it was exciting to have them within walking distance.
unfortunately the quality of service has deteriorated in this branch. i thought at first it was just because people might be tired late at night, but on multiple instances (at different times of day) the staff were inattentive, unwelcoming, and sometimes downright rude. not giving us menus, not giving us water (despite being asked), not smiling even when greeted, and one time they even refused to open the second floor area even though no seats were available on the first. they just advised us to wait for a table to free up. (there's no airconditioning on either floor, so i don't understand what energy was being conserved that they couldn't open both floors.) this was at around 7:00 a.m., so i imagine that's building up to a peak hour for a breakfast place. i stopped going here after that incident.
i've since left manila and am hanging out back at the original branch. worth the drive.
in case you do wind up here, the food that's as good as it is in the other kanto branches are champorado and vigan longganisa.