ideal cafe

just big name… their brand’s legacy has gone into each and every staffs in the ideal cafe branch near sharavu … to serve a tea they take 20 minutes even after reminding 5 times… and on top of it they blame the customer saying you asked to deliver late… upon questioning they don’t even have little curtsy or manners of how to talk to the customer… i had a high value towards ideals… but the inefficiency of staffs to manage and treat their customers had changed my view now… if allowed i would love to give zero rating… more than disappointment, it’s that feeling of how can the staff do this to such agoodbrand… hope the management takes care of this before it is too late

i usually give 4 or 5star to ideal cafe blindly,but today i was little disappointed with the service of ideal cafe so i have given 3 star. my order reached me after something around 1.5 hrs. it was not zomato delivery partner's fault but ideal cafe's fault, i had called the delivery person he said it's been done late by ideals, he was waiting at the counter for 1 hour. food wasgoodno doubt but little disappointed cos order was late cos v had guests at home. i had called ideals also they said they will make it soon still it was a little late nly.

packing was reallygoodeven food was so tasty !!

verygoodi liked it so much

very oily...taste wasgoodthough

*had the most embarrassing and helpless experience at ideal cafe, hampankatta*

i had a pretty great dinner at ideals, the food was affordable and delicious. but what shocked me the most was how they treated us when we asked them to pack the food which was leftover. we had not eaten anything from that plate and instead of wasting it, out ofgoodconscience i had asked them to pack the food so that i could take it home.

so they came with two plastic bags and a paper bag and slammmed it on the table. i was confused, only to realise that we had to pack our own food in front of so many people who were having food around us. this is the first time i saw and experienced this anywhere in india.

it was embarrassing and frustrating to do it in front of other diners and the staff totally ignored our table so that we couldn't ask as to why all of a sudden customers are scraping food into plastics bags in front of everyone.

if this is how they treat everyone else, soon thegoodname of ideals will be gone. i hope no other person has to go through this experience.

knowing about how famous ideals is for its ice creams, we decided to try out food from their cafe - ideal cafe. we ordered the famous mangalore buns, ghee dosa, and sheera for breakfast. on receiving the order, we were really amazed with the quantity of food received.

1. ghee dosa: as the name suggests, this dosa is absolutely filled with ghee, and you can really taste it while eating the dosa. the taste was amazing, and we really enjoyed the dosa. don't think about calories while eating this dosa!
2. sheera: this was a kesari bath (yellow colour in appearance). being someone who doesn't like an overload of sweetness, this sheera had the perfect amount of sweetness.
3. buns: who can visit mangalore and not try the famous buns! it was really delicious, and we were surprised at the size of each bun - it was quite a large size! again, this was not overly sweet, and hence we enjoyed it.

overall: ideals cafe offers reallygoodfood, along withgoodquality and quantity (no comprise on both). and most important, it's also value for money. definitely try the food here!

notgoodoily

verygoodfood n fast delivery

the food wasgoodand i enjoyed eating but then the delivery was notgoodeven i tipped the person who brought me cold food

taste notgoodat all