food looked great, tasted great, but was barely warm... service terrible, management no better. went last night, waited for about 40 minutes, very busy, order taken in a somewhat slow manner, no biggie.
food came later than others who sat down after us.
dishes lookedgreat(stuffed flounder), and what i had tasted great, but was just barely warm.
working in restaurants for most of my youth i knew these dishes were ready long before they were served.
sent it back, and didn't want it warmed up. should have been served very soon after prepared.
and what did the waiter say? "i had a lot of tables at once". great. he apparently didn't know how to manage being a little busy. you ask for help, and you do not leave someone's ready food under the heat lamps for that long.
manager came to speak, and not one utterance of apology. first and only words were "food is made to order". said it twice. what the heck does that mean in the context of food served barely warm? it was made to order but it was held too long.
the only apology came when received the bill.
i don't t havegreatexpectations when going anywhere new, but this was sad. the dish looked great, tasted fine, but no way in heck was i going to pay that money for slightly warm food.