ceylon inn


İçinde "service" olan yorumlar
3
2.9
gary
2 yıl önce
graceville
well worth a visit. the food here is excellent andservicewith a smile. the food is authentic and with a fantastic taste. make sure you book though as it does get busy.
0
tn
2
2 yıl önce
graceville
disappointed. went to the ceylon inn graceville last night for a birthday dinner. the only good thing about the experience was the ambience - it is lovely! while the ambience is an important part of the dining out experience, for me, the most important part is the food, followed by the service. sadly, ceylon inn graceville did not perform well at all in both these categories.
we were part of a large group that attended last night. we ordered the tibetan chicken chasha and i requested that mine be made medium hot, instead of the mild option according to the menu. we were unaware of what the others had ordered as we were a bit late and they had already ordered. the meals took a long time to arrive, but i wasn't too concerned by that as i can understand that saturday nights are busy everywhere and the good company helped. when the food eventually arrived, i realised that two of the others had also ordered the tibetan chicken chasha. i asked the server which one was the medium hot one, only to be very curtly and rudely told that all of them were medium hot instead of mild, that he didn't take the order, he only made the meal according to whoever took the order. points to note - there is no need to be rude to your customers, nor is it professional to be whinging about the lack of communication in your restaurant - it gives a very bad impression. determined not to ruin my evening, i ignored the rude server and proceeded with my meal, only to be extremely disappointed with what i had been served. the food was extremely mediocre, lacked seasoning and was missing something. certainly not one of my better indian meals and i do know my indian. we also felt cheated with the amount of food served. it was a very small serving for $18.50! one of our fellow diners had ordered a mild lamb dish, as they cannot handle heat at all. what they were served was a searingly hot dish, that even others who could handle the heat found too hot. the water was never topped up and nor were we asked how our meals were. in fact, except for taking our orders and serving us, there was no other contact from the staff, something that is very unusual for an indian restaurant, as all the other indian restaurants that we have been to; theservicehas been extremely friendly and courteous. we had to ask for the bill - again i can understand that they were very busy, but shouldn't they have adequate (and courteous) staff for a saturday night?
all in all, a very disappointing experience and i will certainly not be returning.
0
tammy
4
5 yıl önce
graceville
the friendlyservicehere is the best i’ve experienced anywhere in brisbane. such a warm, kid friendly vibe when you walk through the doors. the rogan josh and beef korma were delicious as was the garlic, spinach and cheese naan. and then to top a fantastic evening off, a belly dancer got us up off our seats for a dance. the kids loved it! as always - thanks ceylon inn for another great night out!
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harry
4
6 yıl önce
graceville
good indian here.serviceis a bit up and down - had trainees before. some of the tables are a bit awkward to sit around just saying - bit of an awkward distance between back rest & table. the food is what matters though & it is good here. used to get the lamb kofta & pretty much all dishes are safe options. nothing ground-breaking though to warrant a higher rating but i would recommend. lots of the dishes have this iconic smokey flavour to them that i only seem to notice at this place which is nice
0
stephen
2
6 yıl önce
graceville
visited here on a monday evening with our interstate visitors. arrived at 7.40 pm and were told to leave at 9.10pm as the waiters taxi was coming. the food was average but theserviceappalling. our visitors were horrified that we were told to leave even though we had a few mouthfuls of wine left. the waiter was rude and i will never go or recommend this local restaurant again. ps the toilets were filthy!!!!
0
rocdoz
3
7 yıl önce
graceville
this is an indian lankan place. food quality and taste is average. the place has a nice ambience with all the cane furniture around.servicewas quite decent.
0
jack
5
9 yıl önce
graceville
great place.. ceylon inn is a truly awesome restaurant. the food always tastes amazing. i highly recommend the ceylon (their signature dish). we use to visit the one in toowong all of the time. theservicewas always very prompt with lots of friendly staff at toowong and this one seemed no different. the atmosphere is very nice in the restaurant; i don't think it is quite as good as the old ceylon inn in toowong, but still awesome.
0
serenecactus
5
10 yıl önce
graceville
good but not mindblowing.. the mains were lovely and filling, the brownie was to die for but theservicewas a lacking. we were given the wrong order twice and despite calling and booking a table for dinner the moment they opened we had no table reserved and ended up being asked if it was ok to sit outside which we didn't have an option seeing as inside was packed. tables outside were all on a slant which was not to my liking. will go again, but maybe only for take away.
0
hash
10 yıl önce
graceville
hyped. this is one indian restaurant in brisbane which is hyped.the serving size is extremely small, not worth the money spent. butter chicken never tasted like butter chicken and was over spiced.theservicegirl was also not a pleasing personality .all in all, it was not a great experience for us.
0
david
2
11 yıl önce
graceville
poor quality food - poor service. have been to the ceylon inn on few occassions over the years. each time it has been a different experience, ranging from good to acceptable. well last night was very unacceptable! theservicewas shoddy, from the water being poured all over our table instead of in the glasses. to the handling of our complaint about a curry being watery, bland and indeible, being brushed aside with the presentation of salt and pepper shakers to self correct the tepid muck. the naan breads were dried out husks that looked and tasted as if they had been cooked by being left out in the sun for two weeks.

will never eat there again and would certainly not recommend the food to others.
0
andrew
5
11 yıl önce
graceville
this the best indian restaurant in brisbane. food is excellent,serviceand staff are friendly and excellent, decor is excellent. we had a large group and we all had a fantastic time.
0
restaurantreply
5
11 yıl önce
graceville
very tasty!. the decor is superior to most indian restaurants - clean and modern. the curries were fantastic, fresh and flavoursome and theservicecould not be faulted. can't wait to come back soon!
0
lara
12 yıl önce
graceville
the food was great as usual but theserviceleft a lot to be desired. they forgot to ask for drink orders and when asked to substitute saffron rice for coconut rice they said no we would have to order a separate bowl.
0
chell
2
12 yıl önce
graceville
poor service. with a table of five, the waiter took our order by memory (?!). two entrees never arrived, one of the mains was incorrect. the correct main wasn't delivered to the table until everyone else had finished, with no apology. when the bill arrived we waited half an hour for a waiter to collect the card to pay. we gave up and walked the bill over to the till. whilst the decor is very impressive and the food was okay, theservicewas terrible. i took friends from out of town and was embarrassed by the whole experience. never again.
0
marc
2
12 yıl önce
graceville
average - there's much better around. i'm a big fan of authentic indian cuisine. if you are too, i wouldn't recommend ceylon inn. don't get me wrong, it was "nice," but nothing spectacular.
the atmosphere is great, the decor is interesting and the swinging chairs were different, if not altogether practical.
we ordered a banquet, consisting of 1 meat dish and a variety of side dishes. we asked for lamb, and we received chicken. after waiting for an hour for our meals, i wasn't about to take it back and wait again. besides, we don't mind chicken either, so we dug in.
the highlight of the meal was the raita. honestly, all other dishes were a little bland. not bad, just bland. from an award winning restaurant, i was expecting much more.
theservicewas slow and a little clipped. nobody asked if we were enjoying our meal, otherwise i would have happily pointed out the chicken / lamb mix up.

we wont be recommending ceylon inn to our friends. a night in india (toowong), bombay dhaba (west end), punjabi palace (springfield) and singh's (corinda) are all much better restaurants.
0
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