tried it for the first time the other night, we ordered a pizza and a couple salads to go. was told it would be ready in 20 minutes, i was there in 15 and the food was ready. i live no more than 10 minutes and when i got home, the pizza was stone cold. i could tell immediately this pizza had not just come out of the oven. i never like to complain but i felt a call was necessary just to express my disappointment. the girl who answere the phone asked who was calling when i asked to speak to a manager, i thought this was odd as how would they know who i am anyway so i just said "a cusomer.". i then spent the time i was waiting to speak to the manager listening to her mock my answer to several people around (next time maybe put the call on hold if you are going to make fun of your customers). the manager then got on the phone and after a brief discussion i was essentially told i was wrong, that the pizza was fresh and i could comebackup if i like for a new pizza but "we can't guarantee it will be hot when you get home.". i was not asking for any handouts, simply thought they would like to know that a first time local customer was a little disappointed in what they received but they didn't seem concerned in the least. needless to say, i don't think we will be back. it's a shame too because once we reheated the pizza it was excellent. too bad the staff is so unappreciative of their guests.