castaway burbank


İçinde "service" olan yorumlar
3
2.8
lesyost
2 yıl önce
burbank
mother. the variety of food allowed everyone in our party of nine to find something to their liking. none of the food was very special though. the food was set-out all over the dinner room though which meant lots of walking around to get the food. theservicewas poor. it was a champagne brunch yet getting the server to refill everyone's glass each time around was a chore. the mothers in our party were given gift cards to the restaurant....nice touch until we got home and found that all of the gift cards had zero balance. emails to castaway about the gift cards have gone unanswered.


-----17 may, 2014-----

mother's day brucnh. the variety of food allowed for everyone in our party of nice something to eat. theservicewas poor though...it was a champagne brunch yet getting the server to refill my glass was a chore. the food was set out all over the large dinner room which meant lots of walking around to get food. the mothers in our party were given gift cards to the restaurant, nice touch until we got home and found the balance on them was zero. emails to castaways asking about the gift cards have gone unanswered.
the view is spectacular but the food andservicecertainly isn't.
0
miguelytess
2 yıl önce
burbank
valet parkingservicevery bad.. first, the waiting to be served is very long. out of 5 dinner plates one was left behind for 5 minutes and we all had to wait; by then our food was cold!
when we left the restaurant and walked towards the valet parking, we noticed our car was left at the same place with the key right on the door. the guy never parked it and the key was never put away. anyone had access to the car, someone could've taken it. of course there was no need to give the valet ticket as they did not have the keys secured. very irresponsible!!
0
lyndziimonster
4
8 yıl önce
burbank
the view is incredible, and worth the trip alone! the food is a little pricy, but it's damn good. (i recommend signing up for their rewards program on the website before you arrive for a free reward) theserviceis slow so plan on being there a few hours and check your receipt if you're in a large group for an automatic tip charge.
0
let's
5
8 yıl önce
burbank
castaway restaurant blows me away every time. the view is breathtaking,theserviceis always friendly and the food is delicious. castaway is a great place to kick back and unwind. they also offer a great menu selection and a full bar with many exotic cocktails. highly recommended! must try restaurant.
0
tara
9 yıl önce
burbank
worstserviceever. they sat us at a plastic table outside with no silverware or napkins - or anything at all. and nobody even looked at us for over 10 minutes so we left. saw other tables looking like they were waiting for a check or staff of some kind - and nobody came to them either. complained to the host and he did nothing. will never go back.
0
robin
5
10 yıl önce
burbank
this was the most wonderful dining experience. made same day reservations (friday), arrived 15 minutes early and was seated immediately on the terrace with a wonderful view of la. the staff was extremely accommodating by moving heat lamps and agreeing to preparing dishes not offered on the menu. food was hot, delicious and plentiful. drinks were generous andservicewas timely. we can't wait to return.
0
cyi.brandon
10 yıl önce
burbank
bets place in la and nearby. my family and i had sat. brunch. it is excellent. food quality was awesome.serviceis fantastic. strongly recommend.
0
jamal_ashraf
2
10 yıl önce
burbank
disappointed on valentine's. for charging me $50 ahead of time and almost $200 for two, i expected a little more service. i understand the valentine's night is one of the busiest night for the restaurant. lat year i took my wife to a french restaurant andservicewas wonderful.
it seemed like the waiter was just promoted and did not know much - which i am ok with that with some limits- i had to get up and look for somebody to give me our check as sitting 30 minutes waiting for the waiter to come back was getting annoying after silverware was not there with the food and we got our glass of water after we were done with the food - i like to have a glass of water during my meal and i asked for it as soon as we sat down. i like the restaurant and i will go back but i hope they don't try out waiters during busy hours or at least limit his tables - he could not serve six tables - maybe three
0
js2759
5
10 yıl önce
burbank
always excellent. always visit the castaway restaurant when we are in the area and always have a great experience from the food andserviceto the view.
0
tayleb
5
11 yıl önce
burbank
great place with a view!. i came here with my mentor for dinner. i had a great time. the view was phenomenal in the evening. the pesto spread came with the bread was salty and tasty. i had the grilled mahi mahi and my mentor had the chilean sea bass. portions were good - not too large, but not small either. we were both pretty stuffed. the banana bread pudding to share was a nice sweet ending to the meal. theservicewas perfect as we chatting away the evening over the meal. then we got to walk out on the terrace to enjoy the nigh lights. i would come here again with my husband to enjoy!
0
david
5
12 yıl önce
burbank
greatly exceeded my expectation. they realized my guests were from out of town, and gave is a window seat without asking.servicewas awesome-- friendly yet very attentive. the food was uniformly excellent, and a good value (waiter up-sized the appetizer at no charge because there were 4 of us).
0
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