casa maya

bad all around. we went their last night for a family dinner and had reservations. we were seated at 7:30 and did not get utensils or water. when we asked for water, it was served in plastic cups whereby the neighboring tables had glass cups. we then received our appetizer without utensils (had to ask again) and the server took our order supposedly at 8:17 . all the other patrons around our table who were seated later had already received their meal. i asked several times about our meal and was told the flank steak took longer although he never mentioned this to our party. i went to the ladies room and again asked for our meal finally served at 9:10 and cold. after a few bites i asked the manager to take my meal away and deduct if from my bill-it was 28.95 meal! we were very disappointed in our experience and will not return!

nothing special with high prices, terrible service, avoid. this place was rated high, and it shouldn't have been. no acknowledgement on arrival and we had to ask if they were seating still, before they decided to seat us with out reservation. turned out it was half empty anyway. plastic cups, no refill on water: just a pitcher left on the table after the server got lazy refilling one drink. the server stated food was coming in 5 minutes after waiting a half hour, but it showed up 45 minutes after that even. the manager attempted to apologize and threw a freebee of 4 alcoholic drinks for the table of 7 to share after we complained. what a slap in the face. then then included 20% tip on top of it and didn't deserve it. the food tasted okay, but wasn't special. there are so many other places to choose from, pick any other place.

delicious food and fun atmosphere. definitely a st. augustine favorite. cozy tiny restaurant with great food.

what a great experience... we loved the food and service!! my table ordered the fish, the steak, and i ordered the carnitas. omg... delicious!! very tasty, a definite 5 star restaurant!

fantastic flavors. mango on fish was fantastic. not very many options for kids

we had the cochinita pibil platter and queso fundido and sangria! we are delighted, the queso is amazing! we shared the main dish and the mayan spiced pork was juicy and tender! maribel was a quick waitress and our glasses remained full!! we will come back... yes the place is clean!

impressed!. delectable food and excellent service! be sure to stop by and at least try their mayan soup!

worst service ever. not only they took more than an hour to service the food, but it was wrong and cold, knowing that we had kids , worse service ever.

serendipity. just walking down the street and victor came out from the court yard to speak to us. he convinced us to give authentic (old school) mexican food a try. the staff is genuine and really cares about your experience. the food...very very good, a good value. we ate in the court yard, but the restored interior rooms were beautiful.
the sangria'? it looked beautiful and tasted great; fresh and not too sweet. unfortunately, it lacked alcohol in it and was a bit pricey. we didn't mind because at no point were we treated like tourist, which we are very sensitive too. we live in st. augustine and would definitely bring the whole family back.

great food/friendly service. very friendly staff. the manager was great! we had to change our reservation from 6 pm to 5. no problem. the food was wonderful. well seasoned. the restaurant was once a home, which has been renovated. the gardens and interiors are beautiful! relaxing, enjoyable, last night celebration!

amazing food and great atmosphere. very friendly staff, the food is excellent, we ordered the chicken quesadilla, mushroom and maya soup and steak taco and it was all very yummy a+. just a warning the hot sauce is hhooott!!!

overrated. food was good, but way overpriced, and not what we were expecting. i will say that the atmosphere was nice, beautiful courtyard. it cost a fortune and i wouldn't go there again.

absolutely fabulous!! we eat here each time we come to st. augustine. it gets better each time. we loved the mayan soup, aztec pork, xaman-ha mahi, cafe con leche, tres leche and pecan pie. the service is great and the staff is so personable. we highly recommend restaurant as part of your st. auggie experience.

one of the best. i have traveled around the world 8 times now and can say that this is truly one of the best in the world. the food here is incredible. for anyone that complained about the amount of time to prepare a work of art....please just go to taco- bell and let the true aficionados enjoy this gem !!!!

what a pleasant surprise! my wife and i were floored with the quality of the food at casa maya. we couldn't get a seat at out favorite french restaurant in town and started up the street. we had passed by this restaurant before figuring it to be another 'bad' mexican restaurant. but two couples out front waiting for a seat convinced us to give it a try. wow! what a great tip. i had the hangar steak with kind of a green chili sauce. grilled to perfection which is actually hard to do because of the thinness of a hangar steak. my wife had a chicken dish she raved about it. salads were fresh and vibrant. the guacamole was as good as my new mexican grandmother's. i was pleasingly shocked! there are only several restaurants we go to in saint augustine and this is now on our 'must' list. service was a bit slow, i admit, but the owner made his rounds and attended to our request immediately. it is a college town after all and i've noticed a low retention rate at many restaurants in saint augustine... it goes with the territory i suppose.