lunch for two on easter monday.
place was busy so we had to sit in the (covered) outdoors bit. we were shown to our table and apparently fell off the radar! after about 15 minutes we called the waiter over to give our order. the waiter was good, and took our order.
we waited a while for our drinks, but the coffee's eventually got there. most other tables had received some water, we didn't. so we asked for some when the coffee's were delivered. we got some water soon after, but after the waitress had gone away we realised she hadn't provided glasses. another wait until our food arrived, to ask for glasses.
turned out that when delivering the food he didn't bring any eating utensils either, so another wait with food rapidly descending in temperature for these to be provided!
i noticed i had the wrong sort of bread with my meal and he explained the they had run out the other sort - lucky i wasn't gf or something.
anyway, finally i can say that the meals were ok.
i'd be a bit concerned if i was the manager/owner about these basic service errors. i can go to other cafes and get better overall service delivery - and will be more inclined to now.
the premises themselves are new and purpose built and very nice. thestaffare pretty good to. its really the service delivery that needs some attention.
overall, it is still not a bad place, and if you haven't been, then you should check them out. maybe it was just a bad day for them!