i arrived shortly after they opened for the day and the place was empty. i was greeted by blaring music and the yelling of the guy behind the counter stating the menus were on the wall.
after reading through the order sheet and making my selections i went and handed it over. i kept my order pretty basic. the true test of a burger joint is their ability to do the basics. i ordered a bacon cheddar burger on the gluten free bun with a side of fries and bottle of water. i thought $15.80 was reasonable for a "custom" burger.
i watched as the patty was tossed on the grill and noticed that it was some pretty anemic looking beef. pale, barely pink, bordering on grey. the fries were shaken out of a plastic bag into the fry basket next. i went and had a seat at this point. close to 15 minutes later my name was called and i picked up my burger. i asked for my bottle of water and he barked that it was in the fridge. that was the end of my staff interaction.
i settled in with hopes of a brighter future now that my burger was in hand and i discovered the fries were in fact fresh cut. sadly the future was dull and bland. the fry portion did not warrant the $3.75 charge. it was served in a small takeout container. i bit into the fries, and yes they were fresh and hot, but the had absolutely no seasoning. who serves unsalted fries by default? fries need to be salted immediately out of the fryer to get it to stick. so i went in hunt of salt. there were several different flavoured salts available but i wasn't about to mess with those things.
back to my wobbly table, i unwrapped my burger and lettuce spilled everywhere from it. not fresh, green, leafy lettuce; but pre shredded, pale, borderline rotting, iceberg lettuce... i lifted the the bun top off to examine the contents and the lettuce was all the same. for one of my 4 toppings i had chosen dill pickles. or dill pickle to be more precise. there was a single slice of pickle on there. next i noticed how firm the bun was. this can be a good thing in the burger world. form buns tend to stay together better.
well i dove into my burger. i could barely bite through the bun. after i did i was met with the resistance of a very overcooked patty. slowly my hopes of the bright future completely disappeared.... bite of burger, swig of water, and repeat. it was all i could do to get it down. after 4 or 5 bites, the bun began to crumble. it reminded me of cornbread, but without the good flavour.
at this point i gave up completely and just moved back to my fries.
this is the place to go to if you want a dry, overpriced burger, in a noisy space, while the staff yells at each other in an attempt to talk. the constantly changing music, thanks to an ipod and staff with nothing better to do, is just an added annoyance.
if i am going to pay for a premium burger, i expect to be served a premium burger. an obvious attempt to mimic vera's in vancouver, this place fails miserably and should be avoided