lying about orders?. i called in a to-go order yesterday, 2 burgers. i was told it would be ready in 15 minutes. i got there in 15 minutes; there seemed to be confusion about whether the order had been entered. i kept being told it was "almost done" and "being boxed right now" until i finally got the order. total time from placing the order: 42 minutes. i was charged full price, also. clearly, i was being lied to the entire time.
if they'd just admitted they forgot or had some kind of problem, and hadn't started the order, i would have left and eaten elsewhere, but would have gone back another day. now, however, we will no longer go there, and will not recommend it: that level of inconsiderateness to customers is inexcusable to us.
-----13 mar, 2013-----
good burgers. i had a burger with bacon and cheese. the mister hadgrilledfish. others with us had burgers and alligator stuffed with boudin. everyone enjoyed their food. service was friendly and attentive, though they were very busy.
it's noisy and crowded -- i don't care for that kind of environment, but it seemed cheerful. the parking lot is usually packed in the evenings.
the fish portion was surprisingly large, well cooked, with a nice sauce. my burger was very good, and came with a side --grilledpotatoes -- which was adequate. the bacon was nicely crunchy, not all limp and rubbery, as sometimes happens with bacon in a burger.
we will definitely go back, maybe on a less crowded day, for burgers.