hi there,
i just wanted to put my "2 cents" in about my visit today. my fiance & i were told to try this place out while we were in town today so we did. mind you, we had our almost 2 year old with us as we had just been to the arborteum. upon arrival we were greeted by less a than thrilled hostess who proceeded to seat us. yes, we asked for a highchair. no issues there. i was not under the impression that there would be children's menus if there were highchairs...but there were no children's menus...at all. this may not be a place for kid's all of the time but there should at least be the option of those menus especially if you charge your guests for the food you order for them. when our server finally showed up, she was very quiet, did not seem like she wanted to be there at all & didn't even offer to get our son anything to eat, much less give me a chance to ask for anything for him. just took our order & left. we had the plantain chips to start & those were stale & bland & just downright disgusting. so disgusting my son wouldn't even eat one & he loves anything resembling chips. i was finally able to get her attention so that she could take the chips away & so i could ask for a grilled cheese for our son. we got our food, my bison burger was dry & cold but the coleslaw on it was a nice enough touch to cover that issue up. my fiance's burger seemed ok. the grilled cheese was way too big to be considered a kid's grilled cheese but that's what it was labeled as on the receipt. i have been in the food service industry for almost 10 years & i observe my surroundings at restaurants all the time because i want to leave the proper tip & the proper review just as i would expect others to do. the place itself is nice. i like the industrial feel to it. the servers i observed around me though were not at all interested in their guests & did not seem at all knowledgable about the menu. i could not even see any managers walking around to check on guests. i saw the hostesses "shootin' the bull".
basically:
food rating-3 & 3/4 stars out of 5
service-3 stars out of 5