i have absolutely no idea why wagaya has so many good reviews.
i dined at wagaya in fortitude valley with my parents. the tablet that you order from was covered in dust and grime and looked like it had not been cleaned for a very long time. the food was also way below par.
i ordered the beef tataki and what came out was horrendous. the beef was way over its expiry date and had brown bits in the centre of the beef. not to mention that the dipping sauce is not the classic japanese ponzu sauce as you would expect. it was sickly sweet. this was expressed to the waitress where we even showed that the dish was inedible but no apology, no replacement and no deduction from the bill.
secondly, we waited for over 30 minutes for the spicy chicken karaage and i have to say it was not worth the wait. the colour of the chicken karaage looked so dark, bordering black, which means that the oil has not been changed for a very long time. further, there were stringy bits in the karage, which indicate that the chicken had been re-fried.
i am very disappointed in the food and theserviceprovided at this establishment, where the concerns were vastly ignored and have to say that i will never be dining at this place ever again.