vinh phat

we went there today to have yum cha for lunch. the queue was somewhat 15 m long when we arrived. we waited patiently until our turn to get the table. one third of therestaurantwas not used, tables were set, but lights were off. after we got the table, it took some times for us to be served, and while we were waiting, we thought that it would be nice that we helped ourselves with some forks and spoons as some of us don't do chopsticks. my manager went to pick up some forks and suddenly this rude woman in glasses and ponytails yelled on top of her voice from the other side of the room while she was setting up a table for my manager to just sit down and wait to be served. all eyes were on us as therestaurantwas full of guests. we were so embarrassed as if we were criminals getting caught stealing something. then, after a while she came and asked what we needed.
towards the end of the 45 minute limit, the same rude woman came to our desk again, telling us rudely that our time is off. then, my manager who was finishing her last pieces of vegies and told her that we will be finishing soon. did not care about my manager's remark, she grabbed the dish and her chopsticks, plates and bowls. we were all aghast! why would arestaurantstaff be so rude and has no manners at all??? is this the way vinh phat train their staff???
we know that thisrestaurantis famous, has nice food, but does that compensate the service? there are lots of people out there who has better manners and wants to work. if this woman has attitude issues, vinh phat management better act fast. we will come again next time, but we will not want this woman to serve us!
and just for your information, by 1.40 we were finishing, there was no one queueing for the table!

i recommend visiting thisrestauranton a weekday when it isn't so busy. a large variety of items on the menu. food is always fresh. service is always quick and efficient. vinh phat is my go-to for yum cha.

been here ever since the small first opening of therestaurantand this place has constantly remained as number one for my yumcha preference. cheap and delicious food.

i couldn’t think of a worse place to spend my money. the whole experience was horrible. my night started with a rude host who asked us to check in with the service nsw and then proceeded to not believe that my family and i had. upon ordering we had asked for a jug of ice water as the only beverage provided was tea at night time. we had to asked 3 different waiters and after 30 mins we finally had received the iced water. when trying to order certain dishes we were told that certain dishes were unavailable despite other tables being able to order those dishes after us. when finishing up our subpar meal we tried to ask a waiter for takeaway containers. we were so rudely brushed off. the waiter so bluntly put this hand up towards my face as if it was so rude of me to ask for his assistance. 10 minutes later of trying to speak to another waiter the rude waiter circled around and had the hyde to say ‘did you want something?’
how disgusting!
no one deserves to be treated with such disrespect.
i will never return to thisrestaurantand will do my best to encourage others to steer clear as well. if i could give a rating lower than 1 star i absolutely would.

rating: 4
food: 4
value: 5
service: 3
ambience: 3

headed to the centre of cabramatta for some warm hearty yum cha. thisrestaurantticks all the boxes for a delicious traditional yum cha experience, for such an amazingly cheap price.

we ordered a variety of dishes: chicken feet, steamed vegetables, har gow (prawn dumplings), steamed rice paper rolls with xiu mai (bbq pork), some other prawn dumplings, marinated pork cuts, crispy wontons and crispy prawn rolls. everything was made steaming hot, and was very delicious. i definitely would recommend the steamed rice rolls with bbq pork if you love a different take of the prawn rice paper rolls. the crispy wontons and prawn rolls were a bit oily, but so heavenly in the mouth when dipped in mayo sauce. chicken feet here is on the chillier side but is bearable.

service is okay and took a while for us to actually order since we were sitting in the corner, and staff were not so friendly, but i'm here for the food anyways.

we enjoy coming to thisrestaurantfor thw food, it has a nice casual vibe to it and food is really nice. only thing is that the portions are a little inconsistent. weve been here 5 times and we come back because we love the salt and pepper crab! overall nice food.

vinh phat is an absolute gem, i've been coming here my whole life, back when this place had creepy blood red velvet curtains and those nostalgic red melamine longevity bowls that were in desperate need of an upgrade. there is always a massive queue on the weekends but the food here is top notch, my recommendation is to order everything. since it's renovation and relocation, therestauranthas significantly revamped its decor and so i find myself coming here for more special occasions such as birthdays, graduations, ect. i have such fond memories of this place will continue to do so.

delicious food as always, a very popular chineserestaurantin this area, friendly service however they forgot our sweet n sour like 3 times. also great for yum cha

vinh phat is by far the most popular yumcharestaurantwithin cabramatta. if you're visiting on a weekend, you should expect a really really long line. however it is one of the most costly yum cha in this district. i really love the mango pancake and the tofu dessert.

always packed out on the weekends, and rightfully so! this is the best yum charestaurantin cabramatta!

be prepared for a 20+ minute wait if you're planning to visit on a weekend.

one of the best yum charestaurantin sydney!!! the portion was big and taste was good!! love their bbq pork bun!! came 9.44 and the queue was long already.. but we don’t have to wait for long.. around 5-10mins only..

beware other diners - service and staff are quite rude. food was okay though.

had lunch between 12-1 on a sunday after a long wait. the wait itself didn't ruin it for me though, i don't mind waiting for good food.

entire dining experience was ruined by me asking for some "cold water please".

the lady brought a jug of coke and i kindly informed here that it wasn't what we had asked for, expecting she withdraw the coke and bring water as any otherrestaurantwould do.

she immediately became angry and visibly frustrated, shaking her head and proceeded to mumble: "next time you come here, ask for tap water, not cold water".

i informed her that tap water wouldn't have been ice cold and that interchangeable terminology, whether it be ice water, cold water, cold tap water all imply 'water' and that in norestaurantwould 'cold water' really be considered as 'coke water'.

she responded by saying "well most of the waitresses and waiters here are vietnamese, so you need to adjust your language for us". i immediately saw how childish and immature this lady was, mind you in her 50s so i just stopped responding to her. she continued to utter words while i just ignored her.

my thoughts?

sure, arestaurantmay have non-english speaking staff, that is entirely up to them who they hire.

however, if you incorrectly take a customer's order, just kindly rectify that and move on - diners want food, drink and a pleasant experience and staff want to ensure that should happen. don't make snarky comments about the terminology a customer should use to order 'water'.

that wasn't the end of it.

she continued to stare at our table for another 15 minutes from behind the bar where she was washing cups and muttered to her colleagues (potentially) foul words while we were eating and even as we had left.

i am not aware of her position in the restaurant, whether she is the owner, management or waitress, but regardless, that gives her no right to treat anyone in such a manner.

worst customer service ever!
first of all i need to mention the fact that i came in an hour before closing (3pm) but the service my family and i received was a disgraced.
1. we found a piece of hair in one of our dishes.
2. simply rude. i was placing last orders but the lady taking our order kept cutting me off and talking over me as i was speaking, yelling "it coming, it coming!" and then walked away while i was still ordering. it happened not once but twice (because i didn't get to finish ordering the first time around) but some dishes never came and so we ordered for the third time.
3. billed and asked to pay while we were still eating. i had asked if we could finish eating before paying and she said yes but stood next to our table the entire time waiting for payment and you guess it, i was asked to pay again for the second time in 5 minuets!

i am truly disgusted! this is not the best yum charestaurantin town. the food overall was average and well overrated.

vinh phat is the best value yum cha i've had in sydney. i usually come here in a group of 4-8 people, the bill is always $15-20pp and we're always rolling out the door really full. queues here can be quite long, but turnover seems quite fast. i've had to wait in queues going out the door, going down the street, but i've always been seated within less than half an hour.

the service here is also sharp and fast, just the way i like it. the if the trolley aunties don't have what you're after, they tend to get your order through pretty fast. all the standard dim sum are great, always piping hot and not over-steamed. they do a really good liu sha bao (golden lava bun) which i've found quite difficult to find in sydney. i also love how they offer vietnamese iced coffee in therestauranttoo!

a must try yum cha if you're in the west. fast service, decent food selection, and best value!

vinh phat is one of our favourite yum charestaurantin sydney. there is always a line on the weekends, but it does move quite quickly.

plenty of food trolleys pushing around. dumplings and other dishes are all hot and tasty. no extra charge for soya sauce & fresh chilli 🌶 unlike most other yum cha joints.

service is very rushed, but you do get what you want if you ask.

very affordable price for yum cha!