absolute worst dining experience. my family and i just had the worst diningexperienceever. and we eat out a lot and spend a lot of money doing so. it took 45 minutes to get our food, so we asked to speak to the manager to find out what the issue was. when the "manager" came over, he seemed out of sorts. he said, with hands flailing, "your food is being taken care of, we are covering the bill." and then he hurried off, not allowing us to say a thing. my husband tried to ask for fresh fries, but he only rushed off, shaking his head. we asked to speak with the owner (who happens to be the "manager's" mom.) she spent the entire time giving excuses for the "stress" her son was under because of how busy it was. really? if you can't take the heat, get out of the kitchen, literally!! you never make excuses for your inadequacies--you need to apologize, move on, and learn how you can serve your customer better in the future. the son manager saw us talking to his mom, and he proceeds to try to argue with us, calling us stupid, waving us off with his hands! it truly was an experience. i have never been treated so horribly, just for asking for hot fries. the "manager" would have been fired on the spot in any other restaurant. i don't care how busy you are, if a customer's food takes 45 minutes to get, and it typically takes 20, then you, as the owner/manager should be apologizing and asking what you can get for me. we are very accepting of longer wait times (we have at this restaraunt before-and didn't complain), but what really sets thisexperienceapart, was the behavior of the "manager." quite honestly, i am in shock. we used to come here at least 2 sundays a month, after church. never again.