very unpleasant dining experience, overpriced mediocre tasting food, rude staff, watered down drinks.
i made reservations one month in advance for my boyfriend's birthday, at 6pm on saturday. we arrived on time and one of the servers told us that "our table wasn't ready" and told us to sit in the so called "heated patio". the patio was barely heated, i was shivering and they did nothing to check up on us. they just asked us if we wanted to order drinks. we ordered 2 drinks. my cocktail, the painkiller, tasted very watered down and it was falsely advertised as having 2.5 oz of spirits, however , it tastes more like watered down juice. i was unable to taste any hint of alcohol, and for $14 , i was expecting much more. i then asked the server about our table. our server, the blonde woman, told us that " the reservations before you came in late and so your table isn't ready", in a very condescending tone with an annoyed facial expression. she made it seem like it was my fault that the table was late for their reservations. she then told us that if we ordered the appetizer, that it would "be on us". fine . then we waited another 30 mins, in the freezing cold and our server finally brought us to our table.
we were seated and we ordered our entrees. the male server (the younger one), delivered our meals and he asked me if "there was anything else i that i needed?". i told him just some more napkins please. he never brought it over. surprise, surprise ! we were ignored the whole night and we even had to flag down our waitress for the bill. all the servers were inattentive, except for the water person, who did a good job topping off our water. all the other staff made us feel like we were unwanted there. our server and the man who sat us outside were unwelcoming, unfriendly and distant . when i paid, our server asked if i was going to use card, i said yes. i paid for my bill using my debit card, but the waitress was standing right beside me, while i was punching in my numbers the whole entire time, which i thought was both strange and rude, and it felt like she was invading my privacy.
my forester schnitzel was a huge portion, but it was virtually tasteless and chewy, it was not tender at all. the pork needed more salt and something acidic. the mashed potatoes was although creamy, was very bland tasting. the best part of the dish was the red cabbage.
i was expecting more, since they have been in business for more than 30 years along the whiterockstrip. i understand that restaurants now have to take extra time and precautions to clean and sanitize, which i totally understand and i am fine about, but to wait for 30 mins for a confirmed reservation is ridiculous. the food and drinks were overpriced and mediocre tasting. servers were inattentive and rude. there are far better restaurants out there. so much for supporting local. avoid this place!