it is pretty expensive at $19 for a burger, so it should be really good. the burger is good. not sure it justifies the price, but okay, at least it's good. the bigger issue here is the service. very nice servers, so not faulting them, as such, but there is something about the way theplaceis managed because it took 90 minutes from sitting down before our burgers arrived. that time is absurd and guess what, it's not the first time this has happened!
on top of that, the server took our drink orders, but there were six of us and she took the order for the four near her and then left, not even asking about what the other two wanted. that was strange. when my beer arrived, after about 15 minutes, it was not the beer i ordered. not a big deal in itself because they changed it quickly, but part of the whole confusion and long wait.
when we finally got our burgers, we got an apology and free dessert. that was a really nice gesture and much appreciated, but really, i would just rather get the burger a little sooner. i mean, at $19 it should be good and it should be served a little quicker. reading other reviews, i'm not the only one this has happened to so i hope uli's will get it together because it is a nice place.