two birds eatery

food isniceand fresh - service not so much, particularly from a bigger blonde lady is terrible. my friend and i had ordered coffees and a meal each and before we had planned to leave i ordered a maca green tea to takeaway - i'd sat back down to join my friend again and the blonde lady came over and started yelling at me that the coffee guy was yelling out my order and i shouldve picked it up. she shouldn't be a waitress.

absolutely love this hidden gem! the food is delicious, fresh and there are many different options to suit all dietary requirements. the staff are lovely and it has aniceambience. there is plenty of seating, with lovely outdoor options too. definitely going to be back again!

nice vegan friendly restaurant
alot of healthy and yummy options
recommended:polenta chips and the black forest slice
aniceenvironment to hang for a meal or coffee

we came to this cafe for brunch. it was pretty busy. we grabbed a table outside. the cafe has aniceambience. we ordered frieda bowl, eggs on toast, berry smoothie and coffee.. while going through the menu, we could see a lot of vegan options, quite a novel menu. the food was decent.. tasted good.. overall had a pleasant experience..

mmm i love the bowls of veggie delishiousness here. i had the humble today with added halloumi and a coconut milk flat white. it'snicethere's no charge for different milks. with a well stocked cabinet, healthy and tasty menu, friendly staff and lovely outdoor seating you wont regret a visit here.

i've always had a bias view of two birds because of how vegan friendly they are, being vegan myself. i love how they supply vegan alternatives that aren't really on offer in most places - eg, coconut cream, coconut flavored milk, vegan snickers bars..not to mention the vegan meals on offer.
the last few visits over the course of the past 6 months have been disappointing though. the food is nice, but either sickly sweet or bland savoury. it is healthy and you never feel guilty for eating such a good sized portion, but i feel like they could do better in terms of taste, especially for their menu items. (except for the acai bowl, it's reallyniceand fresh tasting, save for the surprise super chunks of brazil nuts)
the food doesn't bother me too much because i still like to go back for more, but their service is making the place more and more off putting. while they have improved the organization, the staff just seem super unhappy and dull, as if they'd rather be anywhere else. i work as a waitress and i understand that it can get tiresome to play happy all of the time, but it's part of the job if you want to create a good relationship with your customers. you don't have to be a spongebob level of happy robot, but a smile and a bit of enthusiasm goes a long way, even if your customer is being a jerk.

went here with some friends for a birthday lunch. last time i visited was the best ever, but my opinion was ruined today. last time they were very helpful and accommodating where i needed to modify my order due to pregnancy. today i was told they don't allow menu changes as the kitchen was having difficulty with too many changes taking too long. that is fine, but the message was delivered in an unhelpful, snarky and even confrontational manner. and the attitude came from both the manager and the cashier. pregnancy diet modifications aren't really optional! there was literally one item on the whole menu that i could have with one omission. i would've left if i wasn't with 5 others. the lady that delivered my coffee was very smiley and another lady came out when my dish was delivered and offered me a vegan sauce which i could have (a menu modification that i wasn't allowed to request). that was anicechange of pace, but too late as i was put off by the unfriendly counter staff, the first faces you encounter at their establishment. sorry, i'm pregnant, didnt mean to be so difficult...!! the coffee and food was good and prepared well as usual, but with so many options in hamilton, i'd rather a smiling face that is understanding of dietary restrictions any day! i won't be supporting them anymore.

had to come back because i see this place as a escape world from work.

so i got the buckwheat chia pancakes with a small version of the brotein smoothie as was told the full sized smoothie is filling.

they had a adequate reading supply including the nz herald.

smoothie came out, this wasniceand refreshing, consume it slowly because the taste is great.

pancakes came out, had to wait a wee while but hey didn't mind as it was my day off and was in a rush to go anywhere. normally go for a savoury option come breakfast time, but thought ordering pancakes had to be done (did not regret that decision as they kept me full until 1:30 pm).

i shall be back

i have been here about 4 times now because i visit hamilton on a regular basis. the service is the slowest service i have ever come across. it is slow in every way, the girl taking the order was extremely slow and in total it took about 30 mins for a takeaway coffee and smoothie.

this isn't different from my other trips, and i come back because the smoothies and coffees are great. even when i dine in the food is lovely and light.

atmosphere is ok, very old set up, old carpet, not modern despite the cuisine, butniceoutside area. very basic. staff ok.

went here in the weekend awesome cafe, very busy but didn't wait long. i had the caveman breakfast my gf had vegan pancakes and we both had smoothies. staff were friendly would have given a five if it wasniceenough to utilise there out door area but i'll be back to do that in summer

tucked out of the way in the clyde street shopping centre, and it used to be part of the pub no doubt.

inside is relatively plain, but comfortable.niceoutdoors bit for when it gets warmer!

brunch for two. very good selection for healthy eaters and gluten free people like my partner. nicerange of lovely cakes. unusually we both has granola and a coffee. granola was tastefully presented and the coffee was very good.

staff were friendly. recommend a visit.

came on a saturday to a very busy vibe. my partner really loves the chia pancakes and has come here regularly to have them. she also raves over the smoothies. i however came in for the first time and ordered the almond crusted chicken with chutney on ciabatta. it was ok and the textures werenicebut it lacked flavour and needed a better acidity kick to offset the chicken. the glasses was sticky and covered with water spots and the spoon for my coffee was not clean. i'm sure this place has stand out dishes as it was packed but it just didn't impress me as much as it does for my partner.

i hate that i am writing this as i used to love two birds eatery, especially the raw cabinet food! it was my most fave cafe in hamilton. i'm not usually one to complain, but the past 6 or so times i have been i just keep getting more and more disappointed. every time i go, there is always something that ruins my lunchtime, once it was a half hour wait on only a smoothie, one time i booked a table of a 10 and we were only aloud 1 menu because they didn't have enough to go around, i've been served undercooked fries and too frozen to eat cheesecake, and just constantly been given really poor customer service. when i went last week for lunch i was absolutely disgusted and will never be returning again after my experience (despite the free smoothie voucher i was given). me and my friend ordered our food and after waiting 30-45 mins still hadn't received it so my friend bought a bliss ball from the cabinet because she was hungry and sick of waiting... she cut it open and a long black hair was stuck in the middle of it (we're both blonde so it was not ours), i took it back to the lady and she said sorry but didn't seem to think it was a big deal and bluntly said do you want a new one or a refund? i got a new one and sat back down and noticed the people next to us who had also been waiting a long time had to go up and get their food themselves from the kitchen part as there were no waitresses around to bring it to them. they seemed very annoyed about that..... as i would be too. finally we got our food and after getting half way through i noticed another black hair wrapped around a piece of my cauliflower!! i was very angry about this but remained friendly about it. we told the lady at the counter and she seemed a bit more sorry but then just went and got us a refund and that was the end of that.... i left the cafe still hungry. i will not be returning as i can almost guarantee now something will disappoint me again. many of my friends will hear about his too as it was handled terribly and don't want others to have to experience that when they are trying to go out for anicelunch. i eat out a lot and comparing two birds eatery to other cafes, i really think they need to work on their customer service and efficiency, it has just gotten poor and embarrassing. i am so sad it has come to this.

after posting this review on their facebook page yesterday, it got 45 likes and 6 comments, no reply from them and the post was removed from their page after about half an hour. so rude of them to not even contact me and apologize and just ignore me when i have done nothing wrong. they have also blocked me and my friend from being able to post on their page which is very childish, unprofessional and not how complaints should be handled at all.

the food was nothing special; me and my friends meals came out luke warm so was dissapointed with that.

most of the staff were fairlyniceso that was a redeeming factor.

don't think i'll be coming back though