poor service. cold, soggy food. rude waitress.. my wife and i made the mistake of going to tom's for a late saturday breakfast. it took 20 minutes toplaceour order, and 30 minutes more to be served. our omelettes were cold and soggy when we got them. when i complained to the waitress, she offered me a quick trip to the microwave. the restaurant manager graciously declined to charge us for the food we didn't eat. he even offered a gift certificate, but i didn't see the point in taking it.