the station bar & bistro

we dined here tonight and we were delighted. food was very tasty and very generous portions. our food was delivered quickly and was nice and hot. lovely surroundings. all in all great value for money and we'd highlyrecommendthis restaurant to anyone. we will be back :-)

my partner and i recently stay in napier, and decided to try the station bar and bistro for a meal. the service was excellent and the food exceeded the service beyond our expectations. would highlyrecommendto anyone who is vi sting this city and would like a thoroughly enjoyable dining experience.

what a fantastic place. great options on the menu, great atmosphere. we did wonder how long the food would take to come out but were pleasantly surprised at the time and we weren't in a hurry anyway. wait staff were very attentive. there was a slight hiccup in the ordering process where the incorrect meal was delivered to the table, but this was sorted immediately by the attentive staff that not only made the correct meal, didn't charge us for it, and provided an interim snack while the correct meal was cooking! (as the rest of us were already eating), whilst also apologising. we found this service to be _over and above_ and would most definitely dine here again when in the napier area and willrecommendit to friends. also their theme was trains which i'm quite the fan of.

my wife and i very rarely go out so we were looking forward to a meal and movie date together. it was a wednesday night. we arrived at 6:25 pm and ordered drinks. we asked if we had time to have our meal and get to the movie we had booked for 7:15 pm and we were assured we would have time if we ordered burger and chips. we waited till 7pm before asking the waitress how our meals were going. she came back to say that the chef was too busy to tell her! we waited till 7:05 before we paid for our drinks and left. i called the general manager the following morning to explain what happened. he took my number but has not called back. very poor all round - would notrecommendthis restaurant. very disappointed.

dear david, i am so sorry that i missed you each time you came in. we redeemed your vouchers tonight and were very impressed. when we arrived the place was humming and we were told it might be 45 mins until we got our meals. we ordered drinks and our meals. we were pleasantly surprised when they arrived in about 20 mins considering it was so busy. we had the burgers we ordered the last time and they were superb. i would say that they were excellent value for money and i would come again andrecommendyour resturant. obviously our previous experience was not up to your usual standard. we will be back soon - thanks very much.

horrible!!!! would notrecommendto anyone!! order took way too long to arrive and restaurant wasn't even that busy and when it did arrive no one out of the group was happy with their meals! staff were un-polite and rude. would never dine here again!!

you know i always feel really sorry for eating places that get reviewed. most of the people that review them have absolutely no idea of what it takes to work in hospitality, it is damn hard work and even if the waitress looks like she is not smiling, she is trying her best and probably really tired from being on her feet for hours, taking abuse from snobby customers and trying to keep waiting people happy because there are so many orders and the kitchen is going as fast as they can. irecommendthat people who go out to eat, just think for a minute about what it is like for those serving you, don't be selfish and demanding, don't have an attitude that makes you look as though you think you are better than those serving you, be grateful and thankful that these people are working their butts off, hard work usually, to keep so many people happy and usually with not so much as a thanks ! customers often don't know the liquor laws either and licensed places have to be so careful with hefty fines that can be charged. don't go to a place with the thought to always review them, instead go out and be happy and have a good time, and never expect a place that is not a five star restaurant, to be a five star restaurant. instead, go and choose an actual 5 star restaurant where you can be as snooty as you like, moan about the size of the meal , pick at everything about the place and then probably come away only paying half your bill !!!!
i just think people have far too much to say often, and know very little about anything behind the scenes, especially in hospitality. give hospitality a break people, it is one of the hardest industries to work in and one of the least to get credit.

would notrecommendat all. will never go back there and will tell everyone i know not to go there. the first time we went for dinner was ok as i thought i'd give the place a second chance, went back again tonight expecting to spend over $200 on dinner for four people and got told to leave as one of our sisters didn't have identification: we weren't even going to buy alcohol, only wanted to have a meal and there were kids already in there eating which didn't seem to make sense so we took our money elsewhere. your loss someone else's gain.

we have been here several times, once for lunch and also for dinner. each time the service was excellent and the food was delicious, with good sized portions, fresh vegetables and salads. would certainlyrecommendfor future.

wouldn'trecommendeating here if you plan to go to the movies afterwards. we ordered at 7pm, asking if that would give us enough time to catch an 830pm movie - the waitress said it would only take 20-30 minutes - however, our meals never arrived until 825pm meaning we had to shovel down our meals to get to our movie on time... we checked twice on the progress of our food, with standard replies and no apology was made when the food was delivered, or when we paid.... food was good when it arrived