vegetarians beware!!. i went intochubby'son saturday morning for their breakfast burritos. i specifically ordered 4 egg, potato, and cheese burritos. when my order came up, i paid and walked out. before leaving, i decided to check my order because they had put their famous green chili on my food orders in the past. indeed, they had put green chili on my order. when i went back into the establishment to explain my predicament to the people at the main counter, they promptly explained to me that it was my fault. they said, "everything on their menu comes with green chili on it!" as i stood there trying to explain that i am a vegetarian and cannot eat the burritos because of the green chili, they continued to imply that i was the only one at fault because i did not order them "plain". not only did they make me feel stupid about placing my order wrong, but they said they were not going to rectify the situation at all. if i wanted the order i had orginally placed, i needed to reorder and pay again. their customer service is the absolute worst i have ever experienced my life. i have never heard of any food establishment having the audacity to state that their patrons are wrong, and they won't do anything to help recify the situation!!!
i never thought that customer service would deter me from eating at any one specific restaurant, but i will never be stepping foot into the originalchubby'sagain!